The site is done in Liferay
The wiki is done in confluence
the tracker is done in jira.

Am 22.11.2010 um 04:07 schrieb Tony Graziano:

> It is called confluence.
> ============================
> Tony Graziano, Manager
> Telephone: 434.984.8430
> Fax: 434.984.8431
> 
> Email: tgrazi...@myitdepartment.net
> 
> LAN/Telephony/Security and Control Systems Helpdesk:
> Telephone: 434.984.8426
> Fax: 434.984.8427
> 
> Helpdesk Contract Customers:
> http://www.myitdepartment.net/gethelp/
> 
> ----- Original Message -----
> From: sipx-users-boun...@list.sipfoundry.org
> <sipx-users-boun...@list.sipfoundry.org>
> To: 'Discussion list for users of sipXecs software'
> <sipx-users@list.sipfoundry.org>; t...@sharedcom.net <t...@sharedcom.net>
> Sent: Sun Nov 21 21:58:26 2010
> Subject: Re: [sipx-users] Wiki cleanup day results
> 
> Martin,
> 
> 
> 
> The Sipfoundry.org site is based on a CMS system if I'm not mistaken.  I
> know the old one was Joomla, I'm not sure what the new one is.
> 
> 
> 
> Maybe some of the content on the wiki is better served being on the web
> site, within specific pages that are dedicated to things like documentation,
> etc.  Just a thought.
> 
> 
> 
> 
> 
> 
> 
> From: sipx-users-boun...@list.sipfoundry.org
> [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Martin
> Steinmann
> Sent: Sunday, November 21, 2010 4:19 PM
> To: t...@sharedcom.net; 'Discussion list for users of sipXecs software'
> Subject: Re: [sipx-users] Wiki cleanup day results
> 
> 
> 
> Tim
> 
> 
> 
> We will take all the help we can get - many thanks for your offer.  If you
> are available we could talk tomorrow to help you get started and get the
> necessary rights.  Let me know
> 
> --martin
> 
> 
> 
> 
> 
> From: sipx-users-boun...@list.sipfoundry.org
> [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Tim Ingalls
> Sent: Saturday, November 20, 2010 9:30 PM
> To: Discussion list for users of sipXecs software
> Subject: Re: [sipx-users] Wiki cleanup day results
> 
> 
> 
> I'd like to help with the organization of the Web site. I'm not a
> programmer, and I'm new to the sipX project, but I think this is an area
> that I could contribute.
> 
> I find the navigation of the site completely maddening, especially with the
> recent changes made in the past week. I think the whole navigation structure
> should be scrapped and a new information structure and menu system
> formulated.
> 
> Just a few examples of issues I've found with the site:
> 
> 1.    When you are looking for something simple from the main page, (like
> the download directory) you can't easily find it. From the main page of
> www.sipfoundry.org, there isn't even a direct link to the sipXecs pages
> (like the Start Here page). I ended up having to randomly click on things
> until I found (three or four pages later) a link to the sipXecs start page.
> 2.    I noticed that links from outside sites (like ezuce.com) go to links
> that don't exist or have been moved. Drupal could fix that by automatically
> redirecting pages that get merged, deleted, renamed, or moved.
> 3.    There are a lot of pages that are incomplete, like one of two pages
> with instructions on how to get sipXecs installed on Debian, but these pages
> are still listed in the menu pane to the left. The old or incomplete pages
> are given the same weight as the current pages.
> 4.    The strongest content gets buried within minutia.
> 5.    There doesn't seem to be a good information flow that would follow
> the workflow involved in getting initially familiarized with sipXecs all the
> way to implementing and supporting an installed instance. The learning curve
> is made very difficult because a person needs to read through a ton of
> information scattered around before they can develop a cognitive map of the
> process. I had no problem implementing (from source code) Asterisk, FreePBX,
> Trixbox, etc., but I've barely scratched the surface of implementing
> sipXecs.
> 
> Have you considered using Drupal to manage the site? Drupal does everything
> a wiki can do and more. It could make the task of managing the site simpler
> by implementing a workflow process for approval of new pages and edits when
> appropriate. Changing menu structure is a snap. That would introduce order
> by allowing one or two people who know the plan for the site to control its
> evolution. Is there one person who is in charge of the structure of the
> site? If not, there should be. Otherwise, it becomes chaotic. I know it's a
> wiki, but wikis have a problem of introducing chaos since everyone has their
> own idea of where site content should go. Wikis also have a problem with
> enforcing content standards for completeness, readability, relevance,
> correctness, etc. If you look at Wikipedia, they had to create a ton of
> standards and processes to keep the information from becoming a chaotic
> mess.
> 
> The first thing I would do is to logically map out the structure of all of
> the information that needs to be presented and catalog how the existing
> content relates.
> 
> Thanks,
> 
> Tim Ingalls
> Shared Communications, Inc.
>  <file:///C:\Program%20Files%20(x86)\openUCToolbar\StatusImages\phone.png>
> 801-618-2102 Office
> 
> 
> 
> 
> Douglas Hubler wrote:
> 
> Everyone,
> 
> We had a successful wiki cleanup day although there is still much more
> to do.  Thanks to all the participated.  Here are the details
> 
> There was more duplication information that even i expected.  This was
> mostly because pages could not be found and so new pages were created.
> This issue snowballed for many years.  There were a couple reasons
> why pages were not found:
> 
> * overall navigation is not clean
> * pages had many levels deep of classification with no common thought
> to a classification that wasn't overlapping with other
> classifications.
> * automatic indexing appears to not be working.  This probably
> happened after the move from avaya
> 
> To this end, we decided to
> * classification - start out with only a few, mutually exclusive
> classifications. I did restore a few sub-classifications for things
> phone and gateway vendors.
> * navigation - use "labels" to group similar pages that in different
> classifications but are related.  Examples: security, diagnostics,
> polycom,...
> 
> What's left to do
> * there are still many pages that have not been moved into the proper
> classification. These show in the navigation starting below
> "Testimonials"
> * there are still many pages where old information has not been removed
> * there are still several pages that have similar content that need to
> be consolidated
> * confluence still isn't automatically indexing new pages.  i don't
> know what's wrong i ran thru a number of fixes other folks have
> reported works. this still needs to be fixed
> 
> Even once the above work is done, we need an ongoing process to
> enforce classifications and remove duplication.  I created a wiki team
>  http://wiki.sipfoundry.org/display/sipXecs/Documentation+Team
> who is responsible for keeping the wiki in proper health. Volunteers
> will help recognize duplication or improper classification and stamp
> it out early.  That could be you?
> 
> If you cannot find your pages, please do not create a new one, try
> searching for it.  If that doesn't work, try browsing for it in the
> pages list. if that doesn't work, then maybe it's time create a new
> page.  feel free to email me as well in case there was a mistake in
> the cleaning process.
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Michal Bielicki
Geschäftsführer / CEO

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