Lots of questions here - The remote phones that work - where do they get their configuration -
Have you looked at the configuration of the remote phone and local phone and done a stare and compare of differences between them. How are these registered in the system - remote phone and local phone Are you running this system with DHCP, or is another device providing DHCP. How about DNS. What is the domain name being used - are you using IP addresses rather than domain name by chance? Have you ran the diagnostics test on the server configuration? Have you ran preflight from a workstation on the same switch configuration you have your phone that doesn't work on? You may have provided this in the past, but its a long thread - I haven't gone through and digested all of it. -----Original Message----- From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Dragan Jurkovic Sent: Sunday, June 19, 2011 1:00 PM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] Problem with internal calls Polycom to Polycom -PRACK missing Did some more experimenting: - Since we have working installation on remote site which is only couple of patches behind I re installed 4.4, did not apply any "yum update", and finally I restored config - problem persists - "Virgin" installation, no patches, only two phones configured - problem ppersists. - To rule out cabling issues plugged two phones directly into a switch - problem persists - Used different switch - problem persists - Finally reverted back to 4.2.1 - problem has gone away !?!?! Has anyone else experience similar problem with 4.4 and not in 4.2.1? Regards, Dragan On Fri, Jun 17, 2011 at 8:08 AM, Dragan Jurkovic <dra...@jurkovic.ca> wrote: > No BLAs. > > On Thu, Jun 16, 2011 at 4:49 PM, Nathaniel Watkins > <nwatk...@garrettcounty.org> wrote: >> Are you using BLA (shared lines) on these phones? I've had some odd issues in the past that were related to certain firmware and using BLA. >> >> >> -----Original Message----- >> From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Todd Hodgen >> Sent: Thursday, June 16, 2011 4:05 PM >> To: 'Discussion list for users of sipXecs software'; mkitchin.pub...@gmail.com >> Subject: Re: [sipx-users] Problem with internal calls Polycom to Polycom -PRACK missing >> >> There are several on this list, including myself, that have been burned by >> Netgear switches. If resetting your switch fixes a problem, there is an >> issue with the switch, or the power feeding that switch. Personally, I'd >> replace the switch, and I'd also ensure it is on a quality UPS. >> >> -----Original Message----- >> From: sipx-users-boun...@list.sipfoundry.org >> [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Dragan Jurkovic >> Sent: Thursday, June 16, 2011 1:00 PM >> To: mkitchin.pub...@gmail.com; Discussion list for users of sipXecs software >> Subject: Re: [sipx-users] Problem with internal calls Polycom to Polycom -PRACK missing >> >> For me it happens even if phones are plugged directly to Netgear GS748TP switch. When I restarted the switch problem went away for a while, but it seems it is back. Could it be faulty switch? >> >> Dragan >> >> On Thu, Jun 16, 2011 at 3:27 PM, Matthew Kitchin (usenet/public) <mkitchin.pub...@gmail.com> wrote: >>> Me too! >>> It happened on 4.2.1 with pcom firmware 3.2.4 and still with 4.4.0 and >> 3.2.5. After going through some traces, we replaced an old cat 5 drop with several cross connects with a cat 6 home run it seems. To have helped. >>> -----Original Message----- >>> From: Tony Graziano <tgrazi...@myitdepartment.net> >>> Sender: sipx-users-boun...@list.sipfoundry.org >>> Date: Thu, 16 Jun 2011 12:29:05 >>> To: Discussion list for users of sipXecs >> software<sipx-users@list.sipfoundry.org> >>> Reply-To: Discussion list for users of sipXecs software >>> <sipx-users@list.sipfoundry.org> >>> Subject: Re: [sipx-users] Problem with internal calls Polycom to >>> Polycom - >>> PRACK missing >>> >>> On Thu, Jun 16, 2011 at 12:20 PM, Dragan Jurkovic <dra...@jurkovic.ca> >> wrote: >>>> Hi all, >>>> >>>> I have a strange problem with internal calls between Polycom phones >>>> (IP 331 boot rom 4.1.3, SIP 3.2.4.B). sipXecs is 4.4 with all latest >>>> patches applied. >>>> When calling from one station to another an attempt to answer >>>> incoming call will result in following: screen still shows Ignore, >>>> Answer, More options, ringing stops, and caller's phone will show >>>> that call is answered. The only way to stop the call on called phone >>>> is to go to reject option. This happens randomly but very often. >>>> Attached logs show that PRACK is not issued in failed call case. >>>> >>>> Is this Polycom or sipXecs issue? Has anyone stumbled on this. >>>> >>>> What is more puzzling - we have remote site with identical >>>> configuration and this never happens there! >>>> >>> I have also seen this with firmware 3.2.5 on a limited basis but have >>> not tracked it down. It also happens on incoming trunk calls. In the >>> one instance where it is happening we're in the process of replacing a >>> crappy switch though, and I wanted to get that out of the way before I >>> pointed fingers. >>> _______________________________________________ >>> sipx-users mailing list >>> sipx-users@list.sipfoundry.org >>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>> _______________________________________________ >>> sipx-users mailing list >>> sipx-users@list.sipfoundry.org >>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>> >> _______________________________________________ >> sipx-users mailing list >> sipx-users@list.sipfoundry.org >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> ----- >> No virus found in this message. >> Checked by AVG - www.avg.com >> Version: 10.0.1382 / Virus Database: 1513/3707 - Release Date: 06/16/11 >> >> _______________________________________________ >> sipx-users mailing list >> sipx-users@list.sipfoundry.org >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> >> This message and any files transmitted with it are intended only for the individual(s) or entity named. If you are not the intended individual(s) or entity named you are hereby notified that any disclosure, copying, distribution or reliance upon its contents is strictly prohibited. If you have received this in error, please notify the sender, delete the original, and destroy all copies. Email transmissions cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Garrett County Government therefore does not accept any liability for any errors or omissions in the contents of this message, which arise as a result of email transmission. >> >> >> Garrett County Government, >> 203 South Fourth Street, Courthouse, Oakland, Maryland 21550 www.garrettcounty.org >> _______________________________________________ >> sipx-users mailing list >> sipx-users@list.sipfoundry.org >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> > _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users/ ----- No virus found in this message. Checked by AVG - www.avg.com Version: 10.0.1382 / Virus Database: 1513/3713 - Release Date: 06/19/11 _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users/
