I am running the following version: sipXconfig (4.2.1-018932 2010-06-25T10:43:40 build33)
I have a problem with one account. People call in and successfully leave messages for this user. The account holder can connect to the web interface and see all the new messages. Attempts to Play any message result in a spinner going forever with no audio. When the user calls in to the VM Attendant, it asks him for his Personal Identification Number. If enters the wrong number it tells him the number is invalid. If he enters his actual PIN, he hears a "click" and silence. I have compared his mailstore /var/sipxdata/mediaserver/data/mailstore/howard drwxr-xr-x 2 sipxchange sipxchange 4096 Jun 23 10:19 inbox drwxr-xr-x 2 sipxchange sipxchange 4096 Jun 23 10:18 deleted drwxr-xr-x 2 sipxchange sipxchange 4096 Apr 15 11:01 saved -rw-r--r-- 1 sipxchange sipxchange 26 Feb 15 18:05 PersonalAttendant.properties -rw-r--r-- 1 sipxchange sipxchange 119 Feb 15 18:05 mailboxprefs.xml -rw-r--r-- 1 sipxchange sipxchange 23010 Apr 27 2010 savemessage.vxml -rw-r--r-- 1 sipxchange sipxchange 65126 Aug 13 2007 extendedabsence-default.wav -rw-r--r-- 1 sipxchange sipxchange 59826 Aug 13 2007 outofoffice-default.wav -rw-r--r-- 1 sipxchange sipxchange 58404 Aug 13 2007 standard-default.wav -rw-r--r-- 1 sipxchange sipxchange 41804 May 16 2007 name.wav with mine /var/sipxdata/mediaserver/data/mailstore/norman drwxr-xr-x 2 sipxchange sipxchange 4096 Jun 23 11:32 deleted drwxr-xr-x 2 sipxchange sipxchange 12288 Jun 23 11:32 inbox drwxr-xr-x 2 sipxchange sipxchange 4096 Feb 23 16:51 saved -rw-r--r-- 1 sipxchange sipxchange 93 Dec 10 2010 PersonalAttendant.properties -rw-r--r-- 1 sipxchange sipxchange 119 May 16 2010 mailboxprefs.xml -rw-r--r-- 1 sipxchange sipxchange 23010 Apr 27 2010 savemessage.vxml -rw-r--r-- 1 sipxchange sipxchange 52806 Dec 4 2007 extendedabsence-default.wav -rw-r--r-- 1 sipxchange sipxchange 29484 Dec 4 2007 name.wav -rw-r--r-- 1 sipxchange sipxchange 47506 Dec 4 2007 outofoffice-default.wav -rw-r--r-- 1 sipxchange sipxchange 46084 Dec 4 2007 standard-default.wav I don't see much difference. Suggestions, please. -- Norman Branitsky +1 416.798.7948 Cherniak Software Development Corporation Fax: +1 416.798.0948 509-2001 Sheppard Avenue East nor...@cherniaksoftware.com Toronto, ON M2J 4Z8 sip:nor...@cherniaksoftware.com Canada http://www.CherniakSoftware.com _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users/
