Yes, my trunk is using the public address. Earlier in this thread, I pasted the relevant iptables rules. This is a linux firewall, and the relevant NAT rules are:
# Enable masquerading iptables -t nat -A POSTROUTING -o $WAN_IFACE -j SNAT --to-source 123.123.123.123 # this is my external IP # Port forward SIP to voipserver iptables -t nat -A PREROUTING --dest 123.123.123.123 -p udp --dport 5060 -j DNAT --to-destination 10.0.0.6 iptables -t nat -A PREROUTING --dest 123.123.123.123 -p udp --dport 5080 -j DNAT --to-destination 10.0.0.6 iptables -t nat -A PREROUTING --dest 123.123.123.123 -p tcp --dport 5060 -j DNAT --to-destination 10.0.0.6 iptables -t nat -A PREROUTING --dest 123.123.123.123 -p tcp --dport 5080 -j DNAT --to-destination 10.0.0.6 iptables -t nat -A PREROUTING --dest 123.123.123.123 -p udp --dport 30000:31000 -j DNAT --to-destination 10.0.0.6 On Wed, Oct 26, 2011 at 7:03 PM, Tony Graziano <tgrazi...@myitdepartment.net> wrote: > what kind of firewall is this? > > On Oct 26, 2011 6:50 PM, "Tony Graziano" <tgrazi...@myitdepartment.net> > wrote: >> >> On Oct 26, 2011 6:21 PM, "Adrien Guillon" <aj.guil...@gmail.com> wrote: >> > >> > To address your points: >> > >> > > sipx server should be behind NAT. It's IP address should be using >> > > stun or have the public address manually input. >> > >> > The public address has been input into Devices -> Gateway -> xxx -> >> > NAT -> Public IP address >> > >> > > the itsp should NOT be doing nat traversal for you. >> > >> > I have configured their web interface to indicate I am not behind a NAT. >> > >> > > stop using the iptables sip conntrack modules, they will not be of >> > > any help. just setup iptables to do symmetric nat. >> > >> > Done, I have removed them. >> > >> > > make sure your trunk say to use the public address for call setup. >> > >> > Not sure how to do this. >> >> system>server>nat >> > >> > Please see the attached sip log, and thanks for all of your help :-) >> > A call was dropped around 18:18:53, the first call I made I tried the >> > wrong extension so I disconnected myself. >> > >> > AJ >> > >> > On Wed, Oct 26, 2011 at 2:04 PM, Tony Graziano >> > <tgrazi...@myitdepartment.net> wrote: >> > > They have not so far, because there is a public IP showing in the FS >> > > negotiation. I don't think it should be there when you are behind NAT. >> > > I >> > > checked mine and it did not do that. >> > > >> > > On Wed, Oct 26, 2011 at 1:59 PM, Adrien Guillon <aj.guil...@gmail.com> >> > > wrote: >> > >> >> > >> Before we get too far into the analysis, can someone confirm that my >> > >> NAT looks about right, to eliminate that issue first? >> > >> >> > >> AJ >> > >> >> > >> On Wed, Oct 26, 2011 at 11:54 AM, Tony Graziano >> > >> <tgrazi...@myitdepartment.net> wrote: >> > >> > it is probably more so of an issue with the way the carrier treats >> > >> > reinvite. >> > >> > I don't recall seeing a not allowed here in the trace files so I >> > >> > don't >> > >> > know >> > >> > why codec is being brought up. there are multiple things wrong with >> > >> > his >> > >> > firewall config so maybe once that is fixed this will be easier to >> > >> > work >> > >> > on. >> > >> > >> > >> > On Oct 26, 2011 11:46 AM, "winson (Elabram)" >> > >> > <winson.k...@elabram.com> >> > >> > wrote: >> > >> >> >> > >> >> .... is it codec issue? >> > >> >> >> > >> >> >> > >> >> On 26/10/2011 04:07, Adrien Guillon wrote: >> > >> >> > Hi everyone, >> > >> >> > >> > >> >> > I have been working on incoming calls from a sip trunk, and >> > >> >> > debugging >> > >> >> > potential issues. Right now, calls are disconnected immediately >> > >> >> > after >> > >> >> > I dial an extension from the AA (when I call externally). I'm >> > >> >> > pretty >> > >> >> > sure the NAT is configured properly, and I'm starting to narrow >> > >> >> > down >> > >> >> > the problem. The NAT uses nf_conntrack_sip rather than >> > >> >> > explicitly >> > >> >> > opening RTP ports. I used tcpdump to monitor incoming calls, >> > >> >> > and I >> > >> >> > find events such as (right before disconnection): >> > >> >> > >> > >> >> > 19:40:25.689135 IP bm-srv-01.voicenetwork.ca> 123.456.1.12: >> > >> >> > ICMP >> > >> >> > bm-srv-01.voicenetwork.ca udp port 19222 unreachable, length 208 >> > >> >> > >> > >> >> > I have discussed this with a friend, and one potential issue >> > >> >> > could be >> > >> >> > how the phone network is configured. My phones are firewalled >> > >> >> > so >> > >> >> > that >> > >> >> > they can only communicate with the SipX server. I am not sure >> > >> >> > if the >> > >> >> > transfer negotiation is attempting to pass the connection >> > >> >> > directly to >> > >> >> > the phone, which then has no path back (and is not really >> > >> >> > reachable >> > >> >> > from the NAT system). >> > >> >> > >> > >> >> > Any suggestions? >> > >> >> > >> > >> >> > AJ >> > >> >> > _______________________________________________ >> > >> >> > sipx-users mailing list >> > >> >> > sipx-users@list.sipfoundry.org >> > >> >> > List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> > >> >> > >> > >> >> >> > >> >> _______________________________________________ >> > >> >> sipx-users mailing list >> > >> >> sipx-users@list.sipfoundry.org >> > >> >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> > >> > >> > >> > _______________________________________________ >> > >> > sipx-users mailing list >> > >> > sipx-users@list.sipfoundry.org >> > >> > List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> > >> > >> > >> _______________________________________________ >> > >> sipx-users mailing list >> > >> sipx-users@list.sipfoundry.org >> > >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> > > >> > > >> > > >> > > -- >> > > ====================== >> > > Tony Graziano, Manager >> > > Telephone: 434.984.8430 >> > > sip: tgrazi...@voice.myitdepartment.net >> > > Fax: 434.465.6833 >> > > >> > > Email: tgrazi...@myitdepartment.net >> > > >> > > LAN/Telephony/Security and Control Systems Helpdesk: >> > > Telephone: 434.984.8426 >> > > sip: helpd...@voice.myitdepartment.net >> > > >> > > Helpdesk Contract Customers: >> > > http://support.myitdepartment.net >> > > Blog: >> > > http://blog.myitdepartment.net >> > > >> > > Linked-In >> > > Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 >> > > Ask about our Internet Fax services! >> > > >> > > _______________________________________________ >> > > sipx-users mailing list >> > > sipx-users@list.sipfoundry.org >> > > List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> > > >> > >> > _______________________________________________ >> > sipx-users mailing list >> > sipx-users@list.sipfoundry.org >> > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > _______________________________________________ > sipx-users mailing list > sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users/