Any further ideas? I'm not sure if the snapshot I had attached showed up or not....
AJ On Wed, Oct 26, 2011 at 8:57 PM, Adrien Guillon <aj.guil...@gmail.com> wrote: > Yes, my trunk is using the public address. > > Earlier in this thread, I pasted the relevant iptables rules. This is > a linux firewall, and the relevant NAT rules are: > > # Enable masquerading > iptables -t nat -A POSTROUTING -o $WAN_IFACE -j SNAT --to-source > 123.123.123.123 # this is my external IP > > # Port forward SIP to voipserver > iptables -t nat -A PREROUTING --dest 123.123.123.123 -p udp --dport > 5060 -j DNAT --to-destination 10.0.0.6 > iptables -t nat -A PREROUTING --dest 123.123.123.123 -p udp --dport > 5080 -j DNAT --to-destination 10.0.0.6 > iptables -t nat -A PREROUTING --dest 123.123.123.123 -p tcp --dport > 5060 -j DNAT --to-destination 10.0.0.6 > iptables -t nat -A PREROUTING --dest 123.123.123.123 -p tcp --dport > 5080 -j DNAT --to-destination 10.0.0.6 > iptables -t nat -A PREROUTING --dest 123.123.123.123 -p udp --dport > 30000:31000 -j DNAT --to-destination 10.0.0.6 > > On Wed, Oct 26, 2011 at 7:03 PM, Tony Graziano > <tgrazi...@myitdepartment.net> wrote: >> what kind of firewall is this? >> >> On Oct 26, 2011 6:50 PM, "Tony Graziano" <tgrazi...@myitdepartment.net> >> wrote: >>> >>> On Oct 26, 2011 6:21 PM, "Adrien Guillon" <aj.guil...@gmail.com> wrote: >>> > >>> > To address your points: >>> > >>> > > sipx server should be behind NAT. It's IP address should be using >>> > > stun or have the public address manually input. >>> > >>> > The public address has been input into Devices -> Gateway -> xxx -> >>> > NAT -> Public IP address >>> > >>> > > the itsp should NOT be doing nat traversal for you. >>> > >>> > I have configured their web interface to indicate I am not behind a NAT. >>> > >>> > > stop using the iptables sip conntrack modules, they will not be of >>> > > any help. just setup iptables to do symmetric nat. >>> > >>> > Done, I have removed them. >>> > >>> > > make sure your trunk say to use the public address for call setup. >>> > >>> > Not sure how to do this. >>> >>> system>server>nat >>> > >>> > Please see the attached sip log, and thanks for all of your help :-) >>> > A call was dropped around 18:18:53, the first call I made I tried the >>> > wrong extension so I disconnected myself. >>> > >>> > AJ >>> > >>> > On Wed, Oct 26, 2011 at 2:04 PM, Tony Graziano >>> > <tgrazi...@myitdepartment.net> wrote: >>> > > They have not so far, because there is a public IP showing in the FS >>> > > negotiation. I don't think it should be there when you are behind NAT. >>> > > I >>> > > checked mine and it did not do that. >>> > > >>> > > On Wed, Oct 26, 2011 at 1:59 PM, Adrien Guillon <aj.guil...@gmail.com> >>> > > wrote: >>> > >> >>> > >> Before we get too far into the analysis, can someone confirm that my >>> > >> NAT looks about right, to eliminate that issue first? >>> > >> >>> > >> AJ >>> > >> >>> > >> On Wed, Oct 26, 2011 at 11:54 AM, Tony Graziano >>> > >> <tgrazi...@myitdepartment.net> wrote: >>> > >> > it is probably more so of an issue with the way the carrier treats >>> > >> > reinvite. >>> > >> > I don't recall seeing a not allowed here in the trace files so I >>> > >> > don't >>> > >> > know >>> > >> > why codec is being brought up. there are multiple things wrong with >>> > >> > his >>> > >> > firewall config so maybe once that is fixed this will be easier to >>> > >> > work >>> > >> > on. >>> > >> > >>> > >> > On Oct 26, 2011 11:46 AM, "winson (Elabram)" >>> > >> > <winson.k...@elabram.com> >>> > >> > wrote: >>> > >> >> >>> > >> >> .... is it codec issue? >>> > >> >> >>> > >> >> >>> > >> >> On 26/10/2011 04:07, Adrien Guillon wrote: >>> > >> >> > Hi everyone, >>> > >> >> > >>> > >> >> > I have been working on incoming calls from a sip trunk, and >>> > >> >> > debugging >>> > >> >> > potential issues. Right now, calls are disconnected immediately >>> > >> >> > after >>> > >> >> > I dial an extension from the AA (when I call externally). I'm >>> > >> >> > pretty >>> > >> >> > sure the NAT is configured properly, and I'm starting to narrow >>> > >> >> > down >>> > >> >> > the problem. The NAT uses nf_conntrack_sip rather than >>> > >> >> > explicitly >>> > >> >> > opening RTP ports. I used tcpdump to monitor incoming calls, >>> > >> >> > and I >>> > >> >> > find events such as (right before disconnection): >>> > >> >> > >>> > >> >> > 19:40:25.689135 IP bm-srv-01.voicenetwork.ca> 123.456.1.12: >>> > >> >> > ICMP >>> > >> >> > bm-srv-01.voicenetwork.ca udp port 19222 unreachable, length 208 >>> > >> >> > >>> > >> >> > I have discussed this with a friend, and one potential issue >>> > >> >> > could be >>> > >> >> > how the phone network is configured. My phones are firewalled >>> > >> >> > so >>> > >> >> > that >>> > >> >> > they can only communicate with the SipX server. I am not sure >>> > >> >> > if the >>> > >> >> > transfer negotiation is attempting to pass the connection >>> > >> >> > directly to >>> > >> >> > the phone, which then has no path back (and is not really >>> > >> >> > reachable >>> > >> >> > from the NAT system). >>> > >> >> > >>> > >> >> > Any suggestions? >>> > >> >> > >>> > >> >> > AJ >>> > >> >> > _______________________________________________ >>> > >> >> > sipx-users mailing list >>> > >> >> > sipx-users@list.sipfoundry.org >>> > >> >> > List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>> > >> >> > >>> > >> >> >>> > >> >> _______________________________________________ >>> > >> >> sipx-users mailing list >>> > >> >> sipx-users@list.sipfoundry.org >>> > >> >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>> > >> > >>> > >> > _______________________________________________ >>> > >> > sipx-users mailing list >>> > >> > sipx-users@list.sipfoundry.org >>> > >> > List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>> > >> > >>> > >> _______________________________________________ >>> > >> sipx-users mailing list >>> > >> sipx-users@list.sipfoundry.org >>> > >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>> > > >>> > > >>> > > >>> > > -- >>> > > ====================== >>> > > Tony Graziano, Manager >>> > > Telephone: 434.984.8430 >>> > > sip: tgrazi...@voice.myitdepartment.net >>> > > Fax: 434.465.6833 >>> > > >>> > > Email: tgrazi...@myitdepartment.net >>> > > >>> > > LAN/Telephony/Security and Control Systems Helpdesk: >>> > > Telephone: 434.984.8426 >>> > > sip: helpd...@voice.myitdepartment.net >>> > > >>> > > Helpdesk Contract Customers: >>> > > http://support.myitdepartment.net >>> > > Blog: >>> > > http://blog.myitdepartment.net >>> > > >>> > > Linked-In >>> > > Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 >>> > > Ask about our Internet Fax services! >>> > > >>> > > _______________________________________________ >>> > > sipx-users mailing list >>> > > sipx-users@list.sipfoundry.org >>> > > List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>> > > >>> > >>> > _______________________________________________ >>> > sipx-users mailing list >>> > sipx-users@list.sipfoundry.org >>> > List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> >> _______________________________________________ >> sipx-users mailing list >> sipx-users@list.sipfoundry.org >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> > _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users/