I am not sure if this the appropriate are to make this request! If not then 
please let me know and I will make the official request in the correct area.
 
I would to make a feature request for the ACD Agents Status area. I would like 
to request that the User (First Name, Last Name be added). There are times that 
I need to sign out or in agents and it would be nice to have the agent names 
available on the screen.
 
Thank you,
 
Rob Schroeder


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