This is the record route issue he is facing and this is a known bug on
cisco phones and will remain broken as long as sipx uses record routes
to preserve states. I suggest you put cisco behind an SBC. See
http://www.ossapp.com for a free one.
On 08/02/2012 09:09 AM, Tony Graziano wrote:
Is this a fully updated/patched 4.4 system?
On Aug 1, 2012 1:19 PM, "Noah Mehl" <n...@tritonlimited.com
<mailto:n...@tritonlimited.com>> wrote:
Sorry,
Let me expand.
Call flow:
1. Call comes in from external number (quintum connected to PRI)
to extension 1717 (Cisco 7940)
2. I answer the call on 1717 (This works great)
3. I press transfer soft key on 1717, then dial 84001, then I hear
the voicemail recording of 84001 (At this point there are two
lines going on the phone), then I press the transfer soft key
again (Phone displays "transfer failed") - I think that's when I
get the 400 - Bad Record-Route
Description:
All attended transfers from Cisco 7940 fails. The attached pcap
is a transfer to voicemail, but it fails to other extensions, and
to external numbers.
I thought that "Semi Attended Transfer" has to do with being able
to transfer while the call is ringing? I disabled that feature on
the phone, and the "transfr" soft key is still there.
I believe that I'm up to date: 4.4.0-418.gaac6d8
~Noah
On Aug 1, 2012, at 12:24 PM, Tony Graziano wrote:
explain the call flow.
the call comes in, is answered and then you try a semi attended
transfer to destination 84001 (assume 8=voicemail for user
4001?). Is your 4.4 install up to date?
is your description of the call:
attended transfers to voicemail fail using cisco phone? or
something else?
On Wed, Aug 1, 2012 at 12:11 PM, Noah Mehl
<n...@tritonlimited.com <mailto:n...@tritonlimited.com>> wrote:
I have a sipxecs 4.4 install with Cisco 7940's. Blind
Transfer is working, but Consultative Transfer is not.
Attached is a zip of a pcap of the exchange. One thing to
note, I have added "192.168.2.25" as an alias for the domain,
as this was required to get the 7940's working in the first
place. Any help would be appreciated. Thanks.
~Noah
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