Joegen and Tony,

Thanks for the updates.  Yes my system is updated.  I guess I will look into 
switching to Polycom phones ASAP.  Thanks.

~Noah

On Aug 1, 2012, at 9:31 PM, Joegen Baclor wrote:

This is the record route issue he is facing and this is a known bug on cisco 
phones and will remain broken as long as sipx uses record routes to preserve 
states.  I suggest you put cisco behind an SBC.  See 
http://www.ossapp.com<http://www.ossapp.com/> for a free one.

On 08/02/2012 09:09 AM, Tony Graziano wrote:

Is this a fully updated/patched 4.4 system?

On Aug 1, 2012 1:19 PM, "Noah Mehl" 
<n...@tritonlimited.com<mailto:n...@tritonlimited.com>> wrote:
Sorry,

Let me expand.

Call flow:

1. Call comes in from external number (quintum connected to PRI) to extension 
1717 (Cisco 7940)
2. I answer the call on 1717 (This works great)
3. I press transfer soft key on 1717, then dial 84001, then I hear the 
voicemail recording of 84001 (At this point there are two lines going on the 
phone), then I press the transfer soft key again (Phone displays "transfer 
failed") - I think that's when I get the 400 - Bad Record-Route

Description:

All attended transfers from Cisco 7940 fails.  The attached pcap is a transfer 
to voicemail, but it fails to other extensions, and to external numbers.

I thought that "Semi Attended Transfer" has to do with being able to transfer 
while the call is ringing?  I disabled that feature on the phone, and the 
"transfr" soft key is still there.

I believe that I'm up to date: 4.4.0-418.gaac6d8

~Noah

On Aug 1, 2012, at 12:24 PM, Tony Graziano wrote:

explain the call flow.

the call comes in, is answered and then you try a semi attended transfer to 
destination 84001 (assume 8=voicemail for user 4001?). Is your 4.4 install up 
to date?

is your description of the call:

attended transfers to voicemail fail using cisco phone? or something else?

On Wed, Aug 1, 2012 at 12:11 PM, Noah Mehl 
<n...@tritonlimited.com<mailto:n...@tritonlimited.com>> wrote:
I have a sipxecs 4.4 install with Cisco 7940's.  Blind Transfer is working, but 
Consultative Transfer is not.  Attached is a zip of a pcap of the exchange.  
One thing to note, I have added "192.168.2.25" as an alias for the domain, as 
this was required to get the 7940's working in the first place.  Any help would 
be appreciated.  Thanks.

~Noah


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