So, park with your hunt group, pickup with *78 + orbit #

The problem is you don't know what orbit the call went into.

Mike


On Mon, Nov 26, 2012 at 12:27 PM, Ali Ardestani <[email protected]>wrote:

> The problem with call orbits with multiple calls is that I can not have
> the BLF status indicating which call is parked at which park orbit meaning
> if we have multiple calls come in it is easier to park them at one of the
> orbits and later pick them up from the side car with the BLF indicating a
> parked call esp since multiple people pickup calls, otherwise they would
> have to answer any call parked that was parked first at the single orbit.
> They want to answer MR X parked at orbit Y instead of the first possible
> parked call.
>
>
> On Mon, Nov 26, 2012 at 9:20 AM, Michael Picher <[email protected]> wrote:
>
>> Sorry, to continue...
>>
>> You can transfer and park to individual orbits...  not a hunt group.  How
>> do you know what orbit the calls go into?  How would pickup know which one
>> you are trying to retrieve?
>>
>> Why don't you just allow multiple calls in a park orbit and be done with
>> it?
>>
>> Mike
>>
>>
>> On Mon, Nov 26, 2012 at 12:04 PM, Ali Ardestani 
>> <[email protected]>wrote:
>>
>>> Hi all,
>>> I have created extension 9999 which forwards to 701,702,703,704 - these
>>> are four single call park orbits
>>>
>>> Parking using Transfer works without a problem
>>>
>>> However automatic retrieval using polycom side car keys has problems in
>>> both NATIVE and LEGACY modes.
>>>
>>> In Native mode it fails to alert the phone that the call has left the
>>> phone (if two calls from the same phone are parked at two parking orbits)
>>> and in LEGACY mode the *78 code tries to pickup the main extension like
>>> *789999 which is incorrect because it is not an orbit
>>>
>>> Has anyone come across this?
>>>
>>>
>>> --
>>> --
>>> Ali S Ardestani
>>> Telephony Systems Engineer
>>> Private National Mortgage Acceptance Company (PennyMac)
>>> 6101 Condor Drive
>>> Moorpark, CA 93021
>>>
>>> (805) 330-6004 Office
>>> (818) 224-7442 x2654 Office
>>> (626) 817-3512 Mobile
>>> (818) 224-7397 Fax
>>>
>>>  [email protected]
>>>
>>>
>>> _______________________________________________
>>> sipx-users mailing list
>>> [email protected]
>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>>
>>
>>
>>
>> --
>> Michael Picher, Director of Technical Services
>> eZuce, Inc.
>>
>> 300 Brickstone Square****
>>
>> Suite 201****
>>
>> Andover, MA. 01810
>> O.978-296-1005 X2015
>> M.207-956-0262
>> @mpicher <http://twitter.com/mpicher>
>> linkedin <http://www.linkedin.com/profile/view?id=35504760&trk=tab_pro>
>> www.ezuce.com
>>
>>
>> ------------------------------------------------------------------------------------------------------------
>> There are 10 kinds of people in the world, those who understand binary
>> and those who don't.
>>
>>
>> _______________________________________________
>> sipx-users mailing list
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>>
>
>
>
> --
> --
> Ali S Ardestani
> Telephony Systems Engineer
> Private National Mortgage Acceptance Company (PennyMac)
> 6101 Condor Drive
> Moorpark, CA 93021
>
> (805) 330-6004 Office
> (818) 224-7442 x2654 Office
> (626) 817-3512 Mobile
> (818) 224-7397 Fax
>
> [email protected]
>
>
> _______________________________________________
> sipx-users mailing list
> [email protected]
> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>



-- 
Michael Picher, Director of Technical Services
eZuce, Inc.

300 Brickstone Square****

Suite 201****

Andover, MA. 01810
O.978-296-1005 X2015
M.207-956-0262
@mpicher <http://twitter.com/mpicher>
linkedin <http://www.linkedin.com/profile/view?id=35504760&trk=tab_pro>
www.ezuce.com

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