So, park with your hunt group, pickup with *78 + orbit # The problem is you don't know what orbit the call went into.
Mike On Mon, Nov 26, 2012 at 12:27 PM, Ali Ardestani <[email protected]>wrote: > The problem with call orbits with multiple calls is that I can not have > the BLF status indicating which call is parked at which park orbit meaning > if we have multiple calls come in it is easier to park them at one of the > orbits and later pick them up from the side car with the BLF indicating a > parked call esp since multiple people pickup calls, otherwise they would > have to answer any call parked that was parked first at the single orbit. > They want to answer MR X parked at orbit Y instead of the first possible > parked call. > > > On Mon, Nov 26, 2012 at 9:20 AM, Michael Picher <[email protected]> wrote: > >> Sorry, to continue... >> >> You can transfer and park to individual orbits... not a hunt group. How >> do you know what orbit the calls go into? How would pickup know which one >> you are trying to retrieve? >> >> Why don't you just allow multiple calls in a park orbit and be done with >> it? >> >> Mike >> >> >> On Mon, Nov 26, 2012 at 12:04 PM, Ali Ardestani >> <[email protected]>wrote: >> >>> Hi all, >>> I have created extension 9999 which forwards to 701,702,703,704 - these >>> are four single call park orbits >>> >>> Parking using Transfer works without a problem >>> >>> However automatic retrieval using polycom side car keys has problems in >>> both NATIVE and LEGACY modes. >>> >>> In Native mode it fails to alert the phone that the call has left the >>> phone (if two calls from the same phone are parked at two parking orbits) >>> and in LEGACY mode the *78 code tries to pickup the main extension like >>> *789999 which is incorrect because it is not an orbit >>> >>> Has anyone come across this? >>> >>> >>> -- >>> -- >>> Ali S Ardestani >>> Telephony Systems Engineer >>> Private National Mortgage Acceptance Company (PennyMac) >>> 6101 Condor Drive >>> Moorpark, CA 93021 >>> >>> (805) 330-6004 Office >>> (818) 224-7442 x2654 Office >>> (626) 817-3512 Mobile >>> (818) 224-7397 Fax >>> >>> [email protected] >>> >>> >>> _______________________________________________ >>> sipx-users mailing list >>> [email protected] >>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>> >> >> >> >> -- >> Michael Picher, Director of Technical Services >> eZuce, Inc. >> >> 300 Brickstone Square**** >> >> Suite 201**** >> >> Andover, MA. 01810 >> O.978-296-1005 X2015 >> M.207-956-0262 >> @mpicher <http://twitter.com/mpicher> >> linkedin <http://www.linkedin.com/profile/view?id=35504760&trk=tab_pro> >> www.ezuce.com >> >> >> ------------------------------------------------------------------------------------------------------------ >> There are 10 kinds of people in the world, those who understand binary >> and those who don't. >> >> >> _______________________________________________ >> sipx-users mailing list >> [email protected] >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> > > > > -- > -- > Ali S Ardestani > Telephony Systems Engineer > Private National Mortgage Acceptance Company (PennyMac) > 6101 Condor Drive > Moorpark, CA 93021 > > (805) 330-6004 Office > (818) 224-7442 x2654 Office > (626) 817-3512 Mobile > (818) 224-7397 Fax > > [email protected] > > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- Michael Picher, Director of Technical Services eZuce, Inc. 300 Brickstone Square**** Suite 201**** Andover, MA. 01810 O.978-296-1005 X2015 M.207-956-0262 @mpicher <http://twitter.com/mpicher> linkedin <http://www.linkedin.com/profile/view?id=35504760&trk=tab_pro> www.ezuce.com ------------------------------------------------------------------------------------------------------------ There are 10 kinds of people in the world, those who understand binary and those who don't.
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