KevinWaterson wrote:

> This incident did raise the issue of liability though. So best to have on
> the job card with the customers details a disclaimer mentioning that
> while all care is taken, no responsibility for loss of data.

Better yet, have them sign a release on the repair form
stating they understand and agree to the data on their
HDD being lost forever due to the requirement that the
HDD be reformatted. And that furthermore, they have elected
*not* to have a complete backup of the drive taken.

-rickw

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Rick Welykochy || Praxis Services Pty Limited
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