On Fri, 2008-05-02 at 15:15 +0800, Chris Henry wrote:
> On Fri, May 2, 2008 at 2:04 PM, [EMAIL PROTECTED]
> <[EMAIL PROTECTED]> wrote:
> >  Today Debian
> >
> >  Still trying. - Update. - Can Help?
> >
> >  Singnet:
> >  Debian 4.0r3 during install ask for location. Singapore of course
> >  closest seems like a good choice. http://mirror.nus.edu.sg/Debian etch.
> >  Stuck NUS doesn't seem to be working.
> >
> >  Starhub:
> >  Debian 4.0r3 during install ask for location. Singapore of course
> >  closest seems like a good choice. http://mirror.nus.edu.sg/Debian etch.
> >  Stuck NUS doesn't seem to be working.
> >
> 
> Did you even try any of our other suggestions? Usually when something
> doesn't work, we try alternatives. I (and some other) suggested the
> usage of ftp://mirror.pacific.net.au/debian for Debian.
> 
> If that does not work to, please give us some concrete stuffs to
> analyse. For example, I'm not sure what do you mean but 'doesn't seem
> to be working'. Is it that you can't access the server (improbable,
> you should at least be able to access the server; otherwise, your
> problem will be with NIC/network setup) or whether you can't get
> specific packages (in which case, try alternatives, pacnet definitely
> have all packages).
> 
> Regards,
> Chris

  ----------------------------------------------------------------
> Did you even try any of our other suggestions? Usually when something
> doesn't work, we try alternatives. I (and some other) suggested the
> usage of ftp://mirror.pacific.net.au/debian for Debian.
> 
> 
> 

First of all thanks for giving me an absolutely normal reply.

----------------------------------------------------------------

I've tried all of these suggestions. Fine for me but I don't need to
handhold users hands for something that should already have been
resolved. Is this your business model in Singapore....

------------------------------------------------------------------

I had very specific reasons for asking for help and in the manner that I
did. 

First. I wanted to find out if their was any real support for
Debian/Ubuntu in Singapore. 

Second. Would/could the LUGS people provide the correct solution?  

I don't fix problems for end users by giving them difficult work a
round. Remember I'm not giving them a LIVE CD and telling them to try it
out. I'm installing it correctly and correctly using Singapore as the
location. 

Would/could the LUGS people provide the correct solution?  

The correct solution if you really care about Linus/Debian is to get the
mirror working so that the customer/end user has the correct kind of
experience. First time. An experience that is possible with Linux and
makes it so valuable and an experience that is not possible with
Microsoft. 

Bad mirrors. I don't wonder that people in Singapore don't accept Linux.

As regards Ubuntu I provided LUGS users with routing information, by mtr
at this point what more do you need?

For Debian I ping the server and get a response. Mtr does not work.
Apt-get does not work. Both Starhub and Singnet. I suspect the server is
not up. Note: Firewall disabled. /sbin/iptables -P INPUT
ACCEPT. /sbin/iptables -P OUTPUT ACCEPT. /sbin/iptables -F. My computer
is right on the edge of the Internet.

Normally I would talk to the administrator of the mirror? I guess in
Singapore he or she must be a recluse or something. I'd like to find out
what kind of traffic they experience when things are working right so
that pricing for an alternative mirror could be determined. 

A prestigious job like hosting Debian or Ubuntu requires four to five
9's of reliability for the server. Shouldn't be hard. For the Internet
provider. Three 9's? Haven't Singnet and Starhub agreed to give at least
three 9's of reliability on these services. 

Finally. Remember potential students all around the region install
Ubuntu/Debian from the Internet. So far the institution providing the
mirror in Singapore looks like a good institution to avoid going to.
Linux or not.

Thanks, 

Carlton Lee


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