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-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of John Mooring
Sent: Friday, June 27, 2003 10:24 AM
To: [EMAIL PROTECTED]
Subject: RE: [smartBridges] Airbridge Indoor Change in Temperature
rating
Just wondering, how much is the difference in the cost of the outdoor vs
the
indoor. Also, how much on the aerage are you folks spending on the LMR
400
minimum you are using to go to the antenna. Last, with these costs added
and
the added time for installation putting in LMR cable proper, have you
not
already paid for the outdoor unit difference.
Just wondering.
John
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Tom Haynes
Sent: Thursday, June 26, 2003 10:24 PM
To: [EMAIL PROTECTED]
Subject: RE: [smartBridges] Airbridge Indoor Change in Temperature
rating
I would like to start my response by saying that I apologized almost
immediately
after I said it. I never disputed his question just his response. (I
still
like
ya mike :-) The community has had the notion that the units were
identical
for
some time, I agree, but the community is wrong. I have mentioned several
times
before that the indoor units and outdoor units do not use all the same
parts.
This has been confirmed by SB in the past. They use that same board and
many
of
the same parts but a few are different. You are correct in assuming that
indoor
units are for indoor use and outdoor units are for indoor or outdoor use
just
like 802.11b was not created for WISP and long range, but 802.11b has
been
redesigned to work outdoors and over long ranges where as the indoor
units
are
still just for indoor use in controlled environments.
So, my reason for such a strong reply was because the statement was
surly
born
out of frustrations not thought. The differences between the two units,
although
not well documented have been discussed several times. So I say, I have
explored
my statements and SB's equipment in detail several times and have good
reason
for being upset with Mike's comments.
Please don't confuse my temporary aggravation with what I viewed as I
rude
and
harmful comment about SB as slander against Mike's effort and general
disposition. Asking for an explanation is not the same thing as an
accusation.
Even though I went about by goals the wrong way, as Mike had done in
this
case
as well, my intention was to get people to state their problem, ask
their
question, give their views on the situation and help others in the group
while
avoiding insults or accusations.
To Mike I apologize for being quick to temper.
To SB I apologize for taking up all this space.
To Brian I thank you for giving me this opportunity to clarify my
position.
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]
On
Behalf Of Brian Winters
Sent: Thursday, June 26, 2003 8:00 PM
To: [EMAIL PROTECTED]
Subject: RE: [smartBridges] Airbridge Indoor Change in Temperature
rating
Tom,
Firstly, I think that Mike has a valid question. Smartbridges has long
told
us
that we should use outdoor radios and that indoor radios aren't
supported in
outdoor conditions. The community's rebuttal has always been that the
units
are
physically identical and therefore will work as well but cost less. It
seems
perfectly reasonable to me that lowering the temperature tolerance on
the
indoor
units to drive sales of the more expensive (and since practically
identical;
better margin) units is a likely candidate for the sudden change. As
many of
you
may know from the DSL reports forum, I am one of Smartbridges best
cheerleaders
so I must contend that there is also a chance the change was due to
another
reason like perhaps trying to fix the freezing issue or something else
that
we
haven't considered. Technically, they are indoor units so my application
of
the
technology is not its intended use but let me remind you that 802.11b
was
never
intended for outdoor deployments either and well.....
My real point is that, before you bite someone's head off for suggesting
a
perfectly plausible explanation to a situation, perhaps you should calm
down
a
bit and really explore the possibilities of what is being said. I for
one ca
n
vouch for Mike's credentials. He is extremely knowledgeable,
persistently
diligent and incredibly resourceful when troubleshooting and diagnosing
network
issues. On top of all that, he's a hell of a guy and has helped me
numerous
times with out ever asking for a thing in return. In addition, perhaps
you
missed the pictures he posted of the dismantled Airbridges but I highly
doubt
that someone who hasn't done his research would go to that length to
identify a
problem.
Asking for an explanation from a vendor with whom you spend lots of
money
and on
whose technology you have constructed a network is not at all
unreasonable
in my
estimation.
-Brian
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]
On
Behalf Of Tom Haynes
Sent: Monday, June 23, 2003 7:48 PM
To: [EMAIL PROTECTED]
Subject: RE: [smartBridges] Airbridge Indoor Change in Temperature
rating
I wish people would quit suggesting that this thing or that thing is
done so
that we have to spend more money and presumably that SB makes more money
from
it. I am less inclined to believe any claims of thorough research or
troubleshooting when such obviously ignorant statements are made.
Please,
everybody, think before you type.
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]
On
Behalf Of Michael Saathoff
Sent: Monday, June 23, 2003 4:23 PM
To: [EMAIL PROTECTED]
Subject: [smartBridges] Airbridge Indoor Change in Temperature rating
Greetings,
I've noticed that the Airbridge indoor temperature ratings have been
lowered
from 60 Celsius (150F) to 40 Celsius (104F). Unfortunately, this has
caused
me
much grief with a significant portion of customers when radios quit
working.
We
have several installations where the AirBridge is in the ceiling, by a
window,
etc where the devices often warm up beyond the new temperature ratings.
My biggest gripe is that the units that I was shipped contain
documentation
in
the box that indicates that the temperature rating is 60 degrees and I
planned
my network architecture accordingly. After investigating the problem, I
discovered, even though the enclosed documentation has the higher
temperature
rating, the last 20 new units I received are the new chipsets that only
withstand the cooler temperatures.
I'd like to pose a question to SmartBridges:
1. Was the temperature rating lowered to force WISPs like myself to buy
the
more expensive outdoor product or was it an effort to use cheaper
hardware
to
increase the profit margin on Airbridge Indoor units?
I know the question is a bit jab but, come'on guys. I thought I finally
had
a
product that worked well at a good price. Is there anything you can do
for
me
here?
Regards,
Mike Saathoff
Neighborlink
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