Re: [smartBridges] Could not regain association

Sun, 06 Jul 2003 10:30:42 -0700

Title: Now have 45 customers on 1 aPPo
I think we are looking at what the cable companies faces years ago.  remember so much for 1 tv then $5 each thereafter but there was no way to enforce it and all you had to do was run your own coax?  I don't much of a way to stop this either except the max transfer then so much after that.  At least then if they "cheat" on the number they will pay if all the kiddies hookup and download crap all night long.
 
Patti
----- Original Message -----
Sent: Sunday, July 06, 2003 11:15 AM
Subject: RE: [smartBridges] Could not regain association

Chris...You and I are in the same boat.  I, too, charge for small networks over single computers.  $39.95 for one computer and $69.95 for 2-6 computers (residential prices) with 1 Gig and 2 Gig transfers per months, respectively.
 
To tell you the absolute truth....I am freaking disgusted by my clients "cheapness".  <-- its a word.  Our homes range from $400k to $550k...so these people have money.
 
When I put an add on their doorstep, they call me up in almost tears (of joy)....saying..."FINALLY...FINALLY....HIGH-SPEED INTERNET WHERE WE LIVE...I WILL PAY ANYTHING."  My service is unthrottled 1.5 Meg up and down.  So...my prices are WAY lower than what I could be charging.  But...it is all part of my business plan.  I want to be around for the long haul.  Not just rape them for a few months...then DSL or cable modem access moves in and they all switch over.
 
So...back to my "cheap customers"...anyway....once it comes down to the actual selection of the service plan (39.95 or 69.95), they all turn into freaking cheapos.  URGGGHHHH...I hate it.  They will say stuff like, "Well, Yes... I have 5 computers in my home...but can I just pay $39.95 if I just use one at a time?"  Or...my favorite straight up lie, "I only need the $39.95 account because we will only use this one computer for Internet."  You know DAMN WELL that they are going to spoof that MAC into their router and be smiling like they made one over on me.
 
I am seriously thinking of installing VPN clients on each "PAID" computer that will only allow THAT computer Internet access.  But even then...I bet there is some easy way around it.  For example, using Windows XP "Share Internet Connection" option.
 
Anyone have a way to stop this?!??!?!
 
Sully
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of phantam
Sent: Saturday, July 05, 2003 10:31 PM
To: '[EMAIL PROTECTED]'
Subject: RE: [smartBridges] Could not regain association

As far as I can tell I have yet to see a SB slip a MAC of a client behind it through, im glad for this mac nat or whatever u'd like to call it, because its easy to do management on it, and I don't have to worry about the clients changing there dumb network cards. HOWEVER it kinda sucks when I normally charge more for multiple computer networks and I can't tell if someones scamming me with a router or a switch L but oh well its kewl its still limited at the sb mac

 

Chris

 

From: The Wirefree Network [mailto:[EMAIL PROTECTED]
Sent: Saturday, July 05, 2003 3:42 PM
To: [EMAIL PROTECTED]

 

Just finished replacing one of the 3 bad units.  This is what I found out...and probably how I will test my units prior to deployment from now on.

 

I logged into the unit with my laptop.  I then noticed that I was associated.  So...I did a "reset" with simpleMonitor.  It lost association and did not regain it.  So, I hit "reset" again and it associated.  I then tried this several times.  2 out of 3 times it WOULD reassociate, but that 3rd time it would never regain assocation.  I tried continuous pings to the AP and to the GATEWAY with no help.  It would not regain association unless I hit "RESET" a couple times.

 

I just wanted to provide this info to everyone as a way to check your units prior to deployment.  Could save a few bucks with replacement labor.

 

Here's a question:

1. Way back when, the airBridge units used to pass the MAC address of the internal NIC.  Therefore, you had to have the internal MAC in your authorization table (not the sB unit).  So...here's my question...Now, with the new firmware, is it possible that the internal MAC is showing up at the AP (sometimes) and being rejected?  I only put the sB unit MAC in my authorization table.

 

Just an idea....

 

Sully

 

 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Mark P. Sullivan
Sent: Saturday, July 05, 2003 8:14 AM
To: [EMAIL PROTECTED]
Subject: RE: [smartBridges] Now have 45 customers on 1 aPPo

Thanks for the info.  But, you have to agree that this is NOT acceptable.  You cant possibly ask the customer to do this everytime??

 

Sully

 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Blood
Sent: Saturday, July 05, 2003 8:07 AM
To: [EMAIL PROTECTED]
Subject: RE: [smartBridges] Now have 45 customers on 1 aPPo

 

I have recently found that with some of the units the don't want to reassociate I can turn them off for five to ten minutes then turn them back on and they then work great. Not sure why this works but it did for 3 of my customers this last week. The tuff part of this trick is just sitting there doing nothing for 10 minutes to see if it will work.

 

Kind Regards,

David

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Mark P. Sullivan
Sent: Saturday, July 05, 2003 8:49 AM
To: [EMAIL PROTECTED]
Subject: [smartBridges] Now have 45 customers on 1 aPPo

Well...thought I would keep everyone posted on my numbers.

As of last weekend, we went from 30 to 45 units off a single aPPo.  I actually have 30 units directly off my head-end aPPo (one of which is the repeater) and 15 more off the repeater.  The latest 15 are all airBridges.  We are pulling about 1.2 Gig per day through the head-end (500 meg of which is from the repeater clients).

1.      I did the bulk update with the latest simpleNMS and changed RTS/CTS and FRAG to 1496 and 100 on all client units (not head-end).  This was a pretty cool feature.  However, twice within 1 day ALLLL my units lost association and I had to reboot my head-end aPPo to get them back.  So...needless to say, I changed the RTS/FRAG settings back to default.  No problems since.

2.      I used simpleDeploy to burn ALL new customers.  I then hot tested them for a minimum of 24 hours prior to deployment with none of them blinking an eye.  Out of the 15 deployed, I have 3 units that are losing association and not getting it back.  I have had the customer do a power reset by pulling the plug, factory default reset, etc, etc....but no luck.  Oddly enough, one of the 3 units just came back online this morning with no assistance.   Pretty darn flakey!  Note: all the units could be pinged from the wired side and logged into (but DEAD on the wireless side).  Now I am going to go do some climbing and replacing.

Side Note: My head-end aPPo which has been online since Dec 25th 2003 is going down hill quick.  The symptoms are this:

1.      About 3-4 times a week, the unit becomes unresponsive on the Ethernet side while still passing traffic (hard reboot).

2.      The RTS/FRAG thing mentioned above really had me shaking in my boots (reset to default).
3.      I have been working with sB for a while on this flakey aPPo, and I am now struggling with EC to get a replacement unit before this one dies.

I think that sB is awesome.  They are VERY responsive and have even phoned me personally to resolve issues.  All my units previously deployed are working wonderfully.  3 out of the latest 15 have not.  That doesn't look good, but I am sure they are getting to the bottom of it.  Maybe it is a bad simpleDeploy release??

 

Sully

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