Thank you ....I just submitted two RMA's today.
----- Original Message ----- From: "sB Tech Support" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, July 11, 2003 12:25 AM Subject: RE: [smartBridges] Air Point Total died today > Shawn & Bobby, > > Recently I posted this msg "Trying To Help" to cater for anyone who need > to provide immediate relief to some of the customers who seem to be > suffering quite a bit. To date, we have not received a single request. I > just want to let you know that we have this facility and you can make > use of if there is urgency there so that we can replace you with our > manual screening tested units. > > Again, sorry for the issue that you have encountered. Thanks. > > Alex > sB Tech Support > > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Shawn Mitchell > Sent: Friday, July 11, 2003 8:03 AM > To: '[EMAIL PROTECTED]' > Subject: RE: [smartBridges] Air Point Total died today > > I had two APPO's lock up today... one other one someplace is more than > likely dead... Since I haven't seen any go bad in almost two weeks now.. > Probably lost a couple of customers because they've had enough of the > 'flaky' network. > > I have two other AP's that are giving me fits... You can associate to > them... from the routers in back in the NOC you can ping the AP's all > day > w/o a bit of packet loss... you can ping about everything from an > associated > client... > > but you can't connect to a single website... the mail servers... any of > the > internal web servers... but you can ping www.yahoo.com all day w/o a > problem.... but I can't go to the website... > > Data from the APPO's are being backhauled via trango 5.8 Ghz links. > They > are up and working just fine... only problem I had with them so far is a > power supply fell out of the socket when the strap holding it wasn't put > back... > > I've tired resetting the units... doing a factory defaults on them... > reconfig'ing them... but nothing yet... you can still associate to > them... > ping anything and everything... but not go to a single website, or any > other > thing that a customer might actually want to do... > > > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Bobby Bounds > Sent: Thursday, July 10, 2003 18:41 > To: [EMAIL PROTECTED] > Subject: Re: [smartBridges] Air Point Total died today > > > Thanks....I've never messed with preamble....it is currently set to > long. It > stayed up for 20 minutes this time. Just reset the APPO for a third time > and > the clients came back. I'm thinking the APPO is flaking out from the > heat. > It's been in service for three weeks now. > > > ----- Original Message ----- > From: "Sam" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Thursday, July 10, 2003 5:17 PM > Subject: Re: [smartBridges] Air Point Total died today > > > > Bobby, > > > > > > Check to make sure your preamble is set to long, instead of short. > > > > I had the exact same problem. Drove me crazy for three weeks (and cost > me > > $3000.00). As soon as I changed the preamble to long, my clients > stopped > > disappearing/reappearing. > > > > Good luck, > > Sam > > > > On Thu, 10 Jul 2003, Bobby Bounds wrote: > > > > > Thanks Vasu....I'm logged into the A/P and it seems to be dropping > all > > > the clients....then a minute later, they're back...then gone again. > I am > > > now suspicous of the A/P more than the Total. It is very hot here > > > today....hottest day all year so far....easily 110 Fahrenheit on the > > > roof. > > > ----- Original Message ----- > > > From: Vasu (sB Tech Team) > > > To: [EMAIL PROTECTED] > > > Sent: Thursday, July 10, 2003 4:43 PM > > > Subject: RE: [smartBridges] Air Point Total died today > > > > > > > > > Can you just try to restore the device to factory defaults and > then > > > scan for the radios in CB mode? Once associated try to ping to the > AP > > > wirelessly and then login in to the unit wirelessly > > > > > > > > > > > > Best Regards, > > > > > > > > > > > > Vasu > > > > > > (sB Support Team) > > > > > > > > > > > > > > > > > > -----Original Message----- > > > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Bobby Bounds > > > Sent: Friday, July 11, 2003 6:34 AM > > > To: '[EMAIL PROTECTED]' > > > Cc: '[EMAIL PROTECTED]' > > > Subject: [smartBridges] Air Point Total died today > > > > > > > > > > > > It's over 100 degrees here today. Ethernet side is up . . . you > can > ping the APT from the LAN side (but not from the WAN side) but you > cannot > ping past it to the A/P. The APT is in CB mode. Any ideas? Cycled power > several times....no good. > > > > > > > > > > > > Bobby Bounds > > > > > > Airwave Internet, LLC > > > > > > [EMAIL PROTECTED] > > > > > > > > > > > > > > > > > > > The PART-15.ORG smartBridges Discussion List > > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > smartBridges <yournickname> > > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe > smartBridges) > > Archives: http://archives.part-15.org > > > > > The PART-15.ORG smartBridges Discussion List > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > smartBridges <yournickname> > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe > smartBridges) > Archives: http://archives.part-15.org > > The PART-15.ORG smartBridges Discussion List > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > smartBridges <yournickname> > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe > smartBridges) > Archives: http://archives.part-15.org > The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org
