Thanks.......Dan
On Sun, 20 Jul 2003 17:25:42 -0500
Bill Flood <[EMAIL PROTECTED]> wrote:
Ray, shame on you! I'll give them 50 cents. When can they ship! Must be in the original box though.... :-P
At 02:59 PM 7/20/2003 -0700, you wrote:
>I'll pay you 25 cents on the dollar for your Smartbridges equipment >since
>they don't work.
>
>Ray
>
>
>----- Original Message -----
>From: "Stuart Pierce" <[EMAIL PROTECTED]>
>To: <[EMAIL PROTECTED]>
>Sent: Sunday, July 20, 2003 12:48 PM
>Subject: Re: [smartBridges] Anyone having issues with the new >firmware?
>
>
>> Sell the stuff then and rip off the rear view mirror. We use more
>manufacturers than Smartbridges and we have had very little problems >with
>Smartbridges. Sounds like all of your equipment is just not working >at all,
>so it would be best to just sell it and move on.
>>
>> ---------- Original Message ----------------------------------
>> From: "Tom & Toni Maris" <[EMAIL PROTECTED]>
>> Reply-To: [EMAIL PROTECTED]
>> Date: Sat, 19 Jul 2003 21:43:58 -0500
>>
>> >My husband Tom is very pissed. We have invested more than >>$6,000.00 in
>this
>> >gear and we are constantly having prtoblems.
>> >On their web site thwy claim to be Carrier Class. Now we read the >>fine
>> >on the rmapage and it says they will not give refund just >>replacement
>units
>> >and that you have to have the original box!
>> >Original box, replacement unit's, no refunds, Carrier class.
>> >This SmartBridges company certainly does not sound like an honest
>company.
>> >First I would like to know where they get off saying anything >>about
>Carrier
>> >class.
>> >Then if they are so sure about their Carrier class junk, why do >>you need
>an
>> >original box to sned them back, and why don't they do refunds?
>> >
>> >Tom, has been talking about a lawsuite to make this Smartbridge >>company
>> >stand behind their products or give everyone their money back. He >>thinks
>> >that their is probably enough people like us who got ripped off to >>get a
>> >class action lawsuite against the company who sold us this pile of >>junk
>> >
>> >Very very disapointed
>> >
>> >
>> >T n T
>> >
>> >
>> >
>> >
>> >
>> >>From: "Blazen Wireless" <[EMAIL PROTECTED]>
>> >>Reply-To: [EMAIL PROTECTED]
>> >>To: <[EMAIL PROTECTED]>
>> >>Subject: Re: [smartBridges] Anyone having issues with the new >>firmware?
>> >>Date: Sat, 19 Jul 2003 19:03:47 -0700
>> >>
>> >>Okay so it appears I am not the only one having the problem here >>We hav
>> >>users at begining at 3.5 miles and some as far as 7.2 miles the >>last
>> >>revision 0.01.06 just will not associate to any of my APS I had >>sugested
>> >>there is something going on here and I am finally able to get on >>this
>list
>> >>and post only to see what I have been telling support since last >>week
>> >>before
>> >>the release only to be told its been working well in the "LAB"
>> >>
>> >>Here is my post from another forum these things need to be tested >>in a
>> >>consistant manor not just really close up.
>> >>1. Measure signal at 1, 2, 3, 4,5 ,6 and 7 miles if possible
>> >>2. At each point do some speed tests to confirm it is working and >>how
>well
>> >>or how bad as you can see at some ares out we get association but >>speeds
>> >>are
>> >>WAY down.
>> >>These are only 2 that need to be added to the list of testing >>before ANY
>> >>final revision is released to save time and nerves of those of us >>in the
>> >>field!
>> >>
>> >>I keep asking what is the closest and farthest they have been >>tested in
>the
>> >>"LAB" and I have yet to get an answer? is this something that is >>a
>secret??
>> >>I too am not going to change firmware on the APPOS that are >>working rock
>> >>solid and have ALL my customers down.
>> >>
>> >>
>> >> We have tried it (ver 0.01.06 rev 3 final release )and I have >>seen
>> >>problems
>> >>but to be fair we still need to identify if this firmware is >>compatible
>> >>with
>> >>the OLD atmel chip they had. We tried this new firmware on the >>only
>radio
>> >>we
>> >>have left since the other 2 locked up hardcore and are now >>doorstops
>after
>> >>doing firmware upgrades with rev 2 & rev 3 just before the final
>release.
>> >>
>> >>Here is what we found after 3 hours of testing and we found the >>same
>thing
>> >>on rev 2
>> >>
>> >>I don't how you guys feel about it and maybe this firmware is not
>> >>compatible
>> >>with the old good atmel chip per say.
>> >>The two test radios that locked up we just bought less then a >>month ago
>so
>> >>I
>> >>can only assume they had the problem. Unless they can come up >>with a way
>to
>> >>positively identify which units are suspect with the suspect >>chip.
>> >>
>> >>I suggest you do the same tests with a spare radio that you can >>afford
>to
>> >>lose if the firmware upgrade goes bad. Basically what happens is >>the
>radio
>> >>locks up and it no longer gives an Ethernet connection to log >>into the
>> >>radio, the power and wireless light stay on solid and you no >>longer get
>a
>> >>LAN connection or light many times I was told to reset and don't >>see how
>> >>that would work since that just resets passwords and the IP >>address etc
>but
>> >>I tried 20 times anyways they even sent me a utility to unlock it >>but
>that
>> >>was useless because you need a network connection to the radio >>hahaha.
>> >>
>> >>Anyways in a nut shell the firmware after testing as you can see >>in our
>> >>notes does not work for us yet Smart bridges claims it works well >>in the
>> >>lab
>> >>and others have tested as well which I would like to know how far >>away
>they
>> >>tested the radio.
>> >>
>> >>1. ver 0.01.04 loaded originally on this unit and at 3.5 miles we
>associate
>> >>fine and get download speeds in 900kbps to 1.2 megs
>> >>
>> >>2. Loaded ver 0.01.06 final rev into radio it loads fine and at >>same 3.5
>> >>mile location we get not even half the speeds we did with rev >>0.01.04 we
>> >>get
>> >>200kbps to 300kbps at most and have lots of packet loss.
>> >>RSSI 85% and signal quality 90-95% with both firmware.
>> >>
>> >>3. Moved to 5 mile location ran same speed tests with firmware >>0.01.04
>get
>> >>speeds of 800kbps consistently loaded ver 0.01.06 final revision >>and we
>> >>associate but thats it radio will not ping APPO on tower but we >>can ping
>> >>ABO
>> >>radio with new firmware. RSSI 80% signal quality 80% with both >>firmware.
>> >>
>> >>So as you can see this firmware will not work for us. I don't >>understand
>> >>what happened it seems that this is now possibly a timing issue?
>> >>
>> >>The only question I have is will version 0.01.06 work on old >>radios with
>> >>old
>> >>atmel chip? and if not then we will proceed further to load the >>0.01.06
>on
>> >>clients radios but once again we have no way of telling which >>radios
>have
>> >>new or old atmel chip?
>> >>
>> >>Our coverage area begins at 3.5 miles and runs
>> >>out to 7.2 miles.
>> >>
>> >>----- Original Message -----
>> >>From: "Colorado Wisp" <[EMAIL PROTECTED]>
>> >>To: <[EMAIL PROTECTED]>
>> >>Sent: Saturday, July 19, 2003 1:18 PM
>> >>Subject: RE: [smartBridges] Anyone having issues with the new >>firmware?
>> >>
>> >>
>> >>Nish,
>> >>
>> >>We updated several of one of our "overheating" units this morning >>and it
>> >>will not associate with our APs running 1.4j.5. We have no plans >>to
>update
>> >>the firmware on the APs, they have been rock solid. Is there >>going to
>be
>> >>firmware that will interact this firmware version?
>> >>
>> >>Chris
>> >>
>> >>---
>> >>Colorado WISP llc. http://www.cowisp.net
>> >>Bringing high speed internet to rural communities.
>> >>P.O. Box 55
>> >>Wellington, Colorado 80549
>> >>970-218-5295
>> >>
>> >>
>> >>-----Original Message-----
>> >>From: [EMAIL PROTECTED]
>> >>[mailto:[EMAIL PROTECTED]
>> >>On Behalf Of Nish Park
>> >>Sent: Saturday, July 19, 2003 2:49 AM
>> >>To: [EMAIL PROTECTED]
>> >>Subject: RE: [smartBridges] Anyone having issues with the new >>firmware?
>> >>
>> >>
>> >>Tim,
>> >>Can you please elaborate a little more on this "still doing the >>same
>> >>thing!". What was the problem, new unit (June or July purchase?), >>RSSI
>and
>> >>LQ values, Brand of AP?
>> >>
>> >>We have confirmed that the problem of loosing association at >>elevated
>> >>temperature has been solved. This has been the focus of all our >>efforts
>and
>> >>we are quire confident that issue no longer exist. Now we will be
>focusing
>> >>on testing if there has been any other side effects.
>> >>
>> >> >From some of the emails it appears that some of you are trying >>to see
>> >> >if
>> >>the new F/W also fixes the old/lingering problem of "periodic >>lockup". I
>> >>will be pleasantly surprised to hear that it does, but that has >>not been
>> >>the
>> >>focus of the current activity on hand.
>> >>
>> >>Thanks for your support.
>> >>
>> >>Nish
>> >>
>> >>
>> >>
>> >>-----Original Message-----
>> >>From: [EMAIL PROTECTED]
>> >>[mailto:[EMAIL PROTECTED]
>> >>On Behalf Of Tim Harris
>> >>Sent: Saturday, July 19, 2003 12:32 PM
>> >>To: '[EMAIL PROTECTED]'
>> >>Subject: Re: [smartBridges] Anyone having issues with the new >>firmware?
>> >>
>> >>Yep, I installed it this afternoon on a client's unit. Had to >>unplug it
>to
>> >>get it to start working after uploading the new firmware. >> Started
>working
>> >>fine.
>> >>
>> >>Customer called back an hour later and left two messages, still >>doing
>the
>> >>same thing!
>> >>
>> >>If it smells like it, if it looks like it........
>> >>
>> >>Hmm, maybe the guy with the Hotmail address might have a point. >> This
>seems
>> >>to be getting ridiculous.
>> >>
>> >>I'm doing two more tomorrow morning, I'll post a response then..
>> >>
>> >>
>> >>Tim Harris, Operations
>> >>www.dwisp.net
>> >>[EMAIL PROTECTED]
>> >>
>> >>
>> >>----- Original Message -----
>> >>From: "Sam" <[EMAIL PROTECTED]>
>> >>To: <[EMAIL PROTECTED]>
>> >>Sent: Friday, July 18, 2003 10:09 AM
>> >>Subject: [smartBridges] Anyone having issues with the new >>firmware?
>> >>
>> >>
>> >> > Has anyone installed the new firmware? I'm getting ready to >>try, but
>> >> > wanted to check first to see what sort of luck others have >>had.
>> >> >
>> >> > Thanks
>> >> > Sam
>> >> >
>> >> >
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