Can I throw in it took 9 MONTHS for Cisco to resolve an issue with their AS5350 access server. (actually it took 3 days; the other 267 days they screwed off and didn't get serious until they were paying for the circuit it was plugged into.)
SmartBridges has done an excellent job getting this bug fixed ( I hope :-) Lewis ----- Original Message ----- From: "Dan @ Wyoming.com" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]> Sent: Sunday, July 20, 2003 9:03 PM Subject: Re: [smartBridges] Anyone having issues with the new firmware? > I will give you 51 cents on the dollar and give you all of my MaxTech > and Cisco Gear. Lets see you get support from Cisco like we are > getting from SB. At least SB is trying. Our Cisco stuff has never > been stable in the 5 years we have used it plus it was twice the cost > of SB gear. > > Thanks.......Dan > > On Sun, 20 Jul 2003 17:25:42 -0500 > Bill Flood <[EMAIL PROTECTED]> wrote: > > Ray, shame on you! I'll give them 50 cents. When can they ship! > > Must be in the original box though.... :-P > > > > > > > > At 02:59 PM 7/20/2003 -0700, you wrote: > > >I'll pay you 25 cents on the dollar for your Smartbridges equipment > > >since > > >they don't work. > > > > > >Ray > > > > > > > > >----- Original Message ----- > > >From: "Stuart Pierce" <[EMAIL PROTECTED]> > > >To: <[EMAIL PROTECTED]> > > >Sent: Sunday, July 20, 2003 12:48 PM > > >Subject: Re: [smartBridges] Anyone having issues with the new > > >firmware? > > > > > > > > >> Sell the stuff then and rip off the rear view mirror. We use more > > >manufacturers than Smartbridges and we have had very little problems > > >with > > >Smartbridges. Sounds like all of your equipment is just not working > > >at all, > > >so it would be best to just sell it and move on. > > >> > > >> ---------- Original Message ---------------------------------- > > >> From: "Tom & Toni Maris" <[EMAIL PROTECTED]> > > >> Reply-To: [EMAIL PROTECTED] > > >> Date: Sat, 19 Jul 2003 21:43:58 -0500 > > >> > > >> >My husband Tom is very pissed. We have invested more than > > >>$6,000.00 in > > >this > > >> >gear and we are constantly having prtoblems. > > >> >On their web site thwy claim to be Carrier Class. Now we read the > > >>fine > > >print > > >> >on the rmapage and it says they will not give refund just > > >>replacement > > >units > > >> >and that you have to have the original box! > > >> >Original box, replacement unit's, no refunds, Carrier class. > > >> >This SmartBridges company certainly does not sound like an honest > > >company. > > >> >First I would like to know where they get off saying anything > > >>about > > >Carrier > > >> >class. > > >> >Then if they are so sure about their Carrier class junk, why do > > >>you need > > >an > > >> >original box to sned them back, and why don't they do refunds? > > >> > > > >> >Tom, has been talking about a lawsuite to make this Smartbridge > > >>company > > >> >stand behind their products or give everyone their money back. He > > >>thinks > > >> >that their is probably enough people like us who got ripped off to > > >>get a > > >> >class action lawsuite against the company who sold us this pile of > > >>junk > > >> > > > >> >Very very disapointed > > >> > > > >> > > > >> >T n T > > >> > > > >> > > > >> > > > >> > > > >> > > > >> >>From: "Blazen Wireless" <[EMAIL PROTECTED]> > > >> >>Reply-To: [EMAIL PROTECTED] > > >> >>To: <[EMAIL PROTECTED]> > > >> >>Subject: Re: [smartBridges] Anyone having issues with the new > > >>firmware? > > >> >>Date: Sat, 19 Jul 2003 19:03:47 -0700 > > >> >> > > >> >>Okay so it appears I am not the only one having the problem here > > >>We hav > > >> >>users at begining at 3.5 miles and some as far as 7.2 miles the > > >>last > > >> >>revision 0.01.06 just will not associate to any of my APS I had > > >>sugested > > >> >>there is something going on here and I am finally able to get on > > >>this > > >list > > >> >>and post only to see what I have been telling support since last > > >>week > > >> >>before > > >> >>the release only to be told its been working well in the "LAB" > > >> >> > > >> >>Here is my post from another forum these things need to be tested > > >>in a > > >> >>consistant manor not just really close up. > > >> >>1. Measure signal at 1, 2, 3, 4,5 ,6 and 7 miles if possible > > >> >>2. At each point do some speed tests to confirm it is working and > > >>how > > >well > > >> >>or how bad as you can see at some ares out we get association but > > >>speeds > > >> >>are > > >> >>WAY down. > > >> >>These are only 2 that need to be added to the list of testing > > >>before ANY > > >> >>final revision is released to save time and nerves of those of us > > >>in the > > >> >>field! > > >> >> > > >> >>I keep asking what is the closest and farthest they have been > > >>tested in > > >the > > >> >>"LAB" and I have yet to get an answer? is this something that is > > >>a > > >secret?? > > >> >>I too am not going to change firmware on the APPOS that are > > >>working rock > > >> >>solid and have ALL my customers down. > > >> >> > > >> >> > > >> >> We have tried it (ver 0.01.06 rev 3 final release )and I have > > >>seen > > >> >>problems > > >> >>but to be fair we still need to identify if this firmware is > > >>compatible > > >> >>with > > >> >>the OLD atmel chip they had. We tried this new firmware on the > > >>only > > >radio > > >> >>we > > >> >>have left since the other 2 locked up hardcore and are now > > >>doorstops > > >after > > >> >>doing firmware upgrades with rev 2 & rev 3 just before the final > > >release. > > >> >> > > >> >>Here is what we found after 3 hours of testing and we found the > > >>same > > >thing > > >> >>on rev 2 > > >> >> > > >> >>I don't how you guys feel about it and maybe this firmware is not > > >> >>compatible > > >> >>with the old good atmel chip per say. > > >> >>The two test radios that locked up we just bought less then a > > >>month ago > > >so > > >> >>I > > >> >>can only assume they had the problem. Unless they can come up > > >>with a way > > >to > > >> >>positively identify which units are suspect with the suspect > > >>chip. > > >> >> > > >> >>I suggest you do the same tests with a spare radio that you can > > >>afford > > >to > > >> >>lose if the firmware upgrade goes bad. Basically what happens is > > >>the > > >radio > > >> >>locks up and it no longer gives an Ethernet connection to log > > >>into the > > >> >>radio, the power and wireless light stay on solid and you no > > >>longer get > > >a > > >> >>LAN connection or light many times I was told to reset and don't > > >>see how > > >> >>that would work since that just resets passwords and the IP > > >>address etc > > >but > > >> >>I tried 20 times anyways they even sent me a utility to unlock it > > >>but > > >that > > >> >>was useless because you need a network connection to the radio > > >>hahaha. > > >> >> > > >> >>Anyways in a nut shell the firmware after testing as you can see > > >>in our > > >> >>notes does not work for us yet Smart bridges claims it works well > > >>in the > > >> >>lab > > >> >>and others have tested as well which I would like to know how far > > >>away > > >they > > >> >>tested the radio. > > >> >> > > >> >>1. ver 0.01.04 loaded originally on this unit and at 3.5 miles we > > >associate > > >> >>fine and get download speeds in 900kbps to 1.2 megs > > >> >> > > >> >>2. Loaded ver 0.01.06 final rev into radio it loads fine and at > > >>same 3.5 > > >> >>mile location we get not even half the speeds we did with rev > > >>0.01.04 we > > >> >>get > > >> >>200kbps to 300kbps at most and have lots of packet loss. > > >> >>RSSI 85% and signal quality 90-95% with both firmware. > > >> >> > > >> >>3. Moved to 5 mile location ran same speed tests with firmware > > >>0.01.04 > > >get > > >> >>speeds of 800kbps consistently loaded ver 0.01.06 final revision > > >>and we > > >> >>associate but thats it radio will not ping APPO on tower but we > > >>can ping > > >> >>ABO > > >> >>radio with new firmware. RSSI 80% signal quality 80% with both > > >>firmware. > > >> >> > > >> >>So as you can see this firmware will not work for us. I don't > > >>understand > > >> >>what happened it seems that this is now possibly a timing issue? > > >> >> > > >> >>The only question I have is will version 0.01.06 work on old > > >>radios with > > >> >>old > > >> >>atmel chip? and if not then we will proceed further to load the > > >>0.01.06 > > >on > > >> >>clients radios but once again we have no way of telling which > > >>radios > > >have > > >> >>new or old atmel chip? > > >> >> > > >> >>Our coverage area begins at 3.5 miles and runs > > >> >>out to 7.2 miles. > > >> >> > > >> >>----- Original Message ----- > > >> >>From: "Colorado Wisp" <[EMAIL PROTECTED]> > > >> >>To: <[EMAIL PROTECTED]> > > >> >>Sent: Saturday, July 19, 2003 1:18 PM > > >> >>Subject: RE: [smartBridges] Anyone having issues with the new > > >>firmware? > > >> >> > > >> >> > > >> >>Nish, > > >> >> > > >> >>We updated several of one of our "overheating" units this morning > > >>and it > > >> >>will not associate with our APs running 1.4j.5. We have no plans > > >>to > > >update > > >> >>the firmware on the APs, they have been rock solid. Is there > > >>going to > > >be > > >> >>firmware that will interact this firmware version? > > >> >> > > >> >>Chris > > >> >> > > >> >>--- > > >> >>Colorado WISP llc. http://www.cowisp.net > > >> >>Bringing high speed internet to rural communities. > > >> >>P.O. Box 55 > > >> >>Wellington, Colorado 80549 > > >> >>970-218-5295 > > >> >> > > >> >> > > >> >>-----Original Message----- > > >> >>From: [EMAIL PROTECTED] > > >> >>[mailto:[EMAIL PROTECTED] > > >> >>On Behalf Of Nish Park > > >> >>Sent: Saturday, July 19, 2003 2:49 AM > > >> >>To: [EMAIL PROTECTED] > > >> >>Subject: RE: [smartBridges] Anyone having issues with the new > > >>firmware? > > >> >> > > >> >> > > >> >>Tim, > > >> >>Can you please elaborate a little more on this "still doing the > > >>same > > >> >>thing!". What was the problem, new unit (June or July purchase?), > > >>RSSI > > >and > > >> >>LQ values, Brand of AP? > > >> >> > > >> >>We have confirmed that the problem of loosing association at > > >>elevated > > >> >>temperature has been solved. This has been the focus of all our > > >>efforts > > >and > > >> >>we are quire confident that issue no longer exist. Now we will be > > >focusing > > >> >>on testing if there has been any other side effects. > > >> >> > > >> >> >From some of the emails it appears that some of you are trying > > >>to see > > >> >> >if > > >> >>the new F/W also fixes the old/lingering problem of "periodic > > >>lockup". I > > >> >>will be pleasantly surprised to hear that it does, but that has > > >>not been > > >> >>the > > >> >>focus of the current activity on hand. > > >> >> > > >> >>Thanks for your support. > > >> >> > > >> >>Nish > > >> >> > > >> >> > > >> >> > > >> >>-----Original Message----- > > >> >>From: [EMAIL PROTECTED] > > >> >>[mailto:[EMAIL PROTECTED] > > >> >>On Behalf Of Tim Harris > > >> >>Sent: Saturday, July 19, 2003 12:32 PM > > >> >>To: '[EMAIL PROTECTED]' > > >> >>Subject: Re: [smartBridges] Anyone having issues with the new > > >>firmware? > > >> >> > > >> >>Yep, I installed it this afternoon on a client's unit. Had to > > >>unplug it > > >to > > >> >>get it to start working after uploading the new firmware. > > >> Started > > >working > > >> >>fine. > > >> >> > > >> >>Customer called back an hour later and left two messages, still > > >>doing > > >the > > >> >>same thing! > > >> >> > > >> >>If it smells like it, if it looks like it........ > > >> >> > > >> >>Hmm, maybe the guy with the Hotmail address might have a point. > > >> This > > >seems > > >> >>to be getting ridiculous. > > >> >> > > >> >>I'm doing two more tomorrow morning, I'll post a response then.. > > >> >> > > >> >> > > >> >>Tim Harris, Operations > > >> >>www.dwisp.net > > >> >>[EMAIL PROTECTED] > > >> >> > > >> >> > > >> >>----- Original Message ----- > > >> >>From: "Sam" <[EMAIL PROTECTED]> > > >> >>To: <[EMAIL PROTECTED]> > > >> >>Sent: Friday, July 18, 2003 10:09 AM > > >> >>Subject: [smartBridges] Anyone having issues with the new > > >>firmware? > > >> >> > > >> >> > > >> >> > Has anyone installed the new firmware? I'm getting ready to > > >>try, but > > >> >> > wanted to check first to see what sort of luck others have > > >>had. > > >> >> > > > >> >> > Thanks > > >> >> > Sam > > >> >> > > > >> >> > > > >> >> > The PART-15.ORG smartBridges Discussion List > > >> >> > To Join: mailto:[EMAIL PROTECTED] (in the body type > > >>subscribe > > >> >>smartBridges <yournickname> > > >> >> > To Remove: mailto:[EMAIL PROTECTED] (in the body type > > >>unsubscribe > > >> >>smartBridges) > > >> >> > Archives: http://archives.part-15.org > > >> >> > > > >> >> > > >> >>The PART-15.ORG smartBridges Discussion List > > >> >>To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > > >> >>smartBridges <yournickname> To Remove: > > >>mailto:[EMAIL PROTECTED] (in > > >the > > >> >>body type unsubscribe > > >> >>smartBridges) > > >> >>Archives: http://archives.part-15.org > > >> >> > > >> >> > > >> >>The PART-15.ORG smartBridges Discussion List > > >> >>To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > > >> >>smartBridges <yournickname> To Remove: > > >>mailto:[EMAIL PROTECTED] (in > > >the > > >> >>body type unsubscribe smartBridges) > > >> >>Archives: http://archives.part-15.org > > >> >> > > >> >>The PART-15.ORG smartBridges Discussion List > > >> >>To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > > >> >>smartBridges <yournickname> > > >> >>To Remove: mailto:[EMAIL PROTECTED] (in the body type > > >>unsubscribe > > >> >>smartBridges) > > >> >>Archives: http://archives.part-15.org > > >> >> > > >> >>The PART-15.ORG smartBridges Discussion List > > >> >>To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > > >> >>smartBridges <yournickname> > > >> >>To Remove: mailto:[EMAIL PROTECTED] (in the body type > > >>unsubscribe > > >> >>smartBridges) > > >> >>Archives: http://archives.part-15.org > > >> > > > >> >_________________________________________________________________ > > >> >The new MSN 8: smart spam protection and 2 months FREE* > > >> >http://join.msn.com/?page=features/junkmail > > >> > > > >> >The PART-15.ORG smartBridges Discussion List > > >> >To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > > >smartBridges <yournickname> > > >> >To Remove: mailto:[EMAIL PROTECTED] (in the body type > > >>unsubscribe > > >smartBridges) > > >> >Archives: http://archives.part-15.org > > >> >--- > > >> >[This E-mail scanned for viruses by Declude Virus By Avolve.net] > > >> > > > >> > > > >> --- > > >> [This E-mail scanned for viruses by Declude Virus By Avolve.net] > > >> > > >> The PART-15.ORG smartBridges Discussion List > > >> To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > > >smartBridges <yournickname> > > >> To Remove: mailto:[EMAIL PROTECTED] (in the body type > > >>unsubscribe > > >smartBridges) > > >> Archives: http://archives.part-15.org > > >> > > > > > > > > >--- > > >Outgoing mail is certified Virus Free. > > >Checked by AVG anti-virus system (http://www.grisoft.com). > > >Version: 6.0.502 / Virus Database: 300 - Release Date: 7/18/2003 > > > > > >The PART-15.ORG smartBridges Discussion List > > >To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > > >smartBridges <yournickname> > > >To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe > > >smartBridges) > > >Archives: http://archives.part-15.org > > > > Bill Flood > > AirRunner Networks LLC --- We make the web fast! > > If you get tired of the wait call 715-443-3700! > > > > The PART-15.ORG smartBridges Discussion List > > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > > smartBridges <yournickname> > > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe > > smartBridges) > > Archives: http://archives.part-15.org > > The PART-15.ORG smartBridges Discussion List > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) > Archives: http://archives.part-15.org > The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org
