Re: [smartBridges] New APPO disassociating

[Joe Laura]

""And one last thing; several of us have suggested they put engineers in the field with us. Seems like a really good idea to me. No response from SB on this."   How would this idea work. Some are having serious problems with these new units and some are not having problems at all . Instead of sending them to the distributor they would be sent to one of the "Field Beta Testers", which would be someone like myself. I install them in my network and then report back to the list. If they show no problems then I have the option to buy it at a reduced cost. If its bad then we send them to the distributor. Maybe testing them in the real field instead of the lab would bring some faster solutions. Just an idea. Superior Wireless New Orleans,La. www.superior1.com ----- Original Message ----- From: Bobby Bounds To: [EMAIL PROTECTED] Sent: Saturday, August 23, 2003 9:26 AM Subject: Re: [smartBridges] New APPO disassociating Shawn.....good question....in our case, yes....they are associated....but cannot pass traffic. Interesting about your fix by using old firmware. That should be a clue, eh SB?   I just read Nish's post....looks like we've got his attention.....kinda sad he continues to stick to his story about "all new units being good" He'll have to eat his words soon. As for his offer to RMA.......well, why do I want to stick another defective radio up in the air just to have to have it fail and take it down and repeat the fire drill? Been there done that.  As for his comment about the forum becoming "unproductive", I'd say, well, yes from his point of view I can see why he feels that way. But from the customer point of view it may be just the only thing keeping many of us hanging on to this product line. It is a salve to those of us who have staked our careers, our money and our reputations on this WISP business. And one last thing; several of us have suggested they put engineers in the field with us. Seems like a really good idea to me. No response from SB on this.       ----- Original Message ----- From: Shawn Mitchell To: [EMAIL PROTECTED] Sent: Saturday, August 23, 2003 4:03 AM Subject: RE: [smartBridges] New APPO disassociating Bobby,   are you taking the "can't connect" as a disassocation?  If you see my earler post, it's conected just fine, but it won't pass a single packet.  The APPO is brand new (2 weeks old now) and the AB that I used I was able to connect to other APPO's in the same area and pass traffic just fine.   Most of my users that kept saying that they were unable to associate, was actually that they couldn't "go anywhere" (couldn't pass traffic) once I started questioning them.  Even AP's that I never had an issue with before started the same thing.  Today I took them back to the oldest FW on sb's website, and I have a lot of happy people. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Bobby Bounds Sent: Saturday, August 23, 2003 1:44 To: [EMAIL PROTECTED] Subject: [smartBridges] New APPO disassociating Just installed a new one last week. Got a bunch of calls from customers the last few days....about the same time of day....."very slow", "can't connect", then a few hours later, they cycle power on the CPE and they connect. This is an existing installation where the previous APPO worked w/o incident until a surge got the ethernet side and we replaced it with a new APPO.   So, the new APPO is disassociating. I was feeling left out reading all the other posts about this happening, but now I too, share in this common fate. Hey SB, count the posts of this happening in the last two weeks. Your latest units hitting the street are DEFECTIVE. . . . just like the ones that came before them.   APPO = Always Pissing People Off   ABO = Another Bad Outdoor (unit)   (gotta let off some steam.....)   Oh, and Nish, the tone of some of your posts comes across to me like you are second guessing us before checking facts. May I suggest you take us at our word first, then use FACTS to prove us wrong. We're big boys, we can handle it. You, personally appear to be dismissing these latest posts out of hand. Why don't you fly an engineer out here to see for themselves? Seriously, they can stay at my house and save money. It's worth it, SB is at stake, whatever that means to you.   Just to clarify, this unit had the white sticker on the outside of the box about upgrading firmware, which, of course we did. I just want to crawl in a hole and die.   Bobby Bounds Airwave Internet, LLC