I have not heard of this problem, but if you use simpleDeploy, you can
set the desired info as the factory default. Then if it's brains are
scrambled, you can just have the customer use the custom manufactured
reset tool (straightened paperclip) to reset the unit via the Powershot
and it should be up and running without having to reprogram.
Kevin B. Proctor
Customer Service
Internet and International Orders
Electro Comm Distributing Inc
5015 Paris St
Denver CO 90239
USA
Phone: +1-303-371-8182
800-525-0173
FAX: +1-303-371-8158
800-423-8018
[EMAIL PROTECTED]
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jerry Olney
Sent: Monday, September 08, 2003 9:15 AM
To: [EMAIL PROTECTED]
Subject: [smartBridges] Shipping problem
Has anyone had a problem with the programming being corrupted after
being
shipped? I recently shipped two AirBridge indoors via UPS to two
different
locations and neither would work when they arrived. We reset them to
factory defaults, reprogrammed and they worked fine. I was thinking
that
perhaps UPS was now using some sort of scanning equipment that might
have
caused a problem with their retaining their setup.
Jerry
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