Twice now, I have shipped a Linksys router via US Mail, to have it arrive
with it's brains scrambled.

I spent nearly 2 hours total on the phone trying to get it to work in
Alaska, while I was in Oregon.   While everything was configured perfectly,
it would not function.   Doing a hard reset made it work again.

I got it back from Alaska, to find it did not function, again.

Same thing.



NEOFAST.NET
North
East
Oregon
FAST
Net
mark(at)neofast.net
----- Original Message -----
From: Kevin Proctor <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, September 08, 2003 8:22 AM
Subject: RE: [smartBridges] Shipping problem


> I have not heard of this problem, but if you use simpleDeploy, you can
> set the desired info as the factory default.  Then if it's brains are
> scrambled, you can just have the customer use the custom manufactured
> reset tool (straightened paperclip) to reset the unit via the Powershot
> and it should be up and running without having to reprogram.
>
> Kevin B. Proctor
> Customer Service
> Internet and International Orders
> Electro Comm Distributing Inc
> 5015 Paris St
> Denver CO 90239
> USA
>
> Phone: +1-303-371-8182
>                 800-525-0173
> FAX:    +1-303-371-8158
>                 800-423-8018
> [EMAIL PROTECTED]
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Jerry Olney
> Sent: Monday, September 08, 2003 9:15 AM
> To: [EMAIL PROTECTED]
> Subject: [smartBridges] Shipping problem
>
> Has anyone had a problem with the programming being corrupted after
> being
> shipped?  I recently shipped two AirBridge indoors via UPS to two
> different
> locations and neither would work when they arrived.  We reset them to
> factory defaults, reprogrammed and they worked fine.  I was thinking
> that
> perhaps UPS was now using some sort of scanning equipment that might
> have
> caused a problem with their retaining their setup.
>
> Jerry
>
>
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