RE: [smartBridges] dis-association again?!

[Kevin Summers]

Title: Message

 How new are these radios? What firmware are they running? Kevin Summers KISTech Internet Services Inc. www.kistech.com   -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Sevak Avakians Sent: Monday, September 08, 2003 6:07 AM To: [EMAIL PROTECTED] Subject: [smartBridges] dis-association again?! I posted this problem earlier hoping that someone from sB would respond to my question, but they didn't yet. Would someone from sB tech support please tell me what is going on here?  Now, I have 3 customers who are having issues with the airBridges.  One day everything is ok, but a day or two later and they cannot get onto the Internet at normal speeds.  The speed is EXTREMELY slow and usually just times out.  2 of these customers are within a few meters of the access point and the 3rd is a block away.  I've noticed that if I unplug the airBridge and replug it back in, everything is ok again. Since I don't want to keep going to customers' homes to unplug and replug airBridges, will sB please help me out with this issue?  My customers are very vocal in their community and will spread bad news about our service if this issue isn't resolved. Thank you, Sevak