Of course you are soliciting his customers. Why wouldn't you?
-----Original Message-----
From: Blazen Wireless [mailto:[EMAIL PROTECTED]
Sent: Monday, October 20, 2003 1:32 PM
To: [EMAIL PROTECTED]
Subject: Re: [smartBridges] Beta 1.0.08 locking up Ethernet anyone else??
Kevin I am not really worried about it I let him dig his own grave he is NO
competition I used to do his installs and he could care less about his
customers and it shows and they all know it..
----- Original Message -----
From: "Kevin Proctor" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, October 20, 2003 11:22 AM
Subject: RE: [smartBridges] Beta 1.0.08 locking up Ethernet anyone else??
Simply reporting this guy will get absolutely NO action from the FCC.
Look at the back of your unit at the certification plate. It clearly
states, "This unit may not cause harmful interference. This unit must
accept any interference received including interference that may cause
undesired operation." In other words, you are screwed, BUT if your
competitor is causing harmful interference to a public safety entity,
you have something to go on. While you are forced to accept the
interference, he is not allowed to cause harmful interference. The
trick is to prove the interference is harmful.
In order to get the FCC to do ANYTHING at all, you must be able to prove
that the interference is affecting Public Safety. Then you should send
a letter to your Congressman and Senators with a copy of that letter
going to the FCC. They will respond to the people responsible for their
appropriation much faster than they will to you. All correspondence
must be written with copies going to all parties involved.
Yes, there are rules, but there are no victims if they must all accept
any interference. The FCC is not going to enforce the rules unless you
are scrambling the Police Chief's 2.4 gig cordless phone. Let's see...
No victims and no enforcement. What does that tell you?
I know this sounds pessimistic, but it is the truth. It is hard enough
to get the FCC to do something about interference in the licensed bands
and any interference in unlicensed bands must be extreme before they
will look at it at all.
Kevin B. Proctor
Customer Service
Internet and International Orders
Electro Comm Distributing Inc
5015 Paris St
Denver CO 90239
USA
Phone: +1-303-371-8182
800-525-0173
FAX: +1-303-371-8158
800-423-8018
[EMAIL PROTECTED]
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Breiland, Derek
Sent: Monday, October 20, 2003 10:47 AM
To: '[EMAIL PROTECTED]'
Subject: RE: [smartBridges] Beta 1.0.08 locking up Ethernet anyone
else??
If this guy is running illegal stuff have you reported it? No one likes
to
be a tattle tale but if it negatively affecting your customers then you
are
really left no choice but to do so.
Of course at that point you need to make damn sure everything you are
running is legal. :)
-----Original Message-----
From: Breiland, Derek [mailto:[EMAIL PROTECTED]
Sent: Monday, October 20, 2003 11:41 AM
To: '[EMAIL PROTECTED]'
Subject: RE: [smartBridges] Beta 1.0.08 locking up Ethernet anyone
else??
128 bit encryption?
-----Original Message-----
From: Blazen Wireless [mailto:[EMAIL PROTECTED]
Sent: Monday, October 20, 2003 11:20 AM
To: [EMAIL PROTECTED]
Subject: Re: [smartBridges] Beta 1.0.08 locking up Ethernet anyone
else??
Okay we are using two Pac Wireless 90* H POL sectors each with 50ft of
cable and 250mw amp on each one Motorola Canopy system for backhaul
5.7ghz
(which by the way to the tower pulls a little over 4.3 megs!)
All tied together with a single D-link switch that is working fine and
is
reading the right speed 10 meg 1/2 duplex.
Yes we tried the 2 meg auto fall back on the client and it as suspected
works good for the far clients but still we see problems when the closer
users get on and download the net slows down for the further people.
(only
solution I have for that is putting up another tower closer to the
further
users) Even though they have GREAT signal we are talking 89% -100% RSSI
and
85%-90% Link at the APPO from what the APPO reports.
We have tried the clients associating to one mac AP address instead of
roaming that did not seem to help (tried that when we had association
problems )
I think the problem with the LAN happens to be when the unit sees
interference possibly and loses association then does its watchdog timer
reboot possibly in the middle of sending packets then when it tires to
come
back up it chokes? cause then I look at the statistics under Ethernet it
says the send statistics is at 1??? and the client side receiving is at
over
a meg or more like the client is talking to the radio but the radio is
not
forwarding the packets..
Like I said HOT FRICKING BED here to may wisps just don't give a crap
and
start throwing up illegal stuff to try and cut thru the noise. One of
the
competitors systems I checked out the other day CLEARLY had a YDI 180* V
sector ( I think it is 15db) with 5 FT of LMR 400 going to a 1 watt amp
to
an AP-1000 just blasting away in the valley. Yet this guy says ME of all
people purposely am sending out signals across the valley trying to
block
their signal to just ONE of their customers to try and steal him away
which
they claimed? HAHAH I never even knew the customer he called me and
wanted
to change to a more reliable service and so far he has not been let down
yet
with our system..
----- Original Message -----
From: "Breiland, Derek" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, October 20, 2003 8:16 AM
Subject: RE: [smartBridges] Beta 1.0.08 locking up Ethernet anyone
else??
I think you stated it best.
"We are also in a hotbed of WISP activity around here that is not
helping
either."
This statement alone is a reason not to use 802.11b. I would not have
high
expectations of the system if you are battling against multiple ISP's
using
802.11b or even any proprietary 2.4Ghz system(s). No firmware in the
world
is ever going to fix that problem because 802.11b is 802.11b. It is
highly
susceptible to noise and interference because it is designed to listen
to
everything.
"The equipment has to be dynamic enough to work in MANY environments"
It will not happen with 802.11b.
Just curious as to what antenna type you are using. Are you using
sectors
or omni's? Are you enabling the roaming function or are you
"statically"
associating the client to use a single AP? I do not use roaming.
You never did reply as to whether or not you are disabling the
auto-fallback
either. Disable it on a client and force the connection to 2Mps and see
if
it helps - you have nothing to lose. I apologize if you have tried this
already, just trying to help.
I found during my initial testing before I had any customers on at all
that
if I was associated pings and simple browsing worked just fine, if I was
to
go to www.toast.net and do a performance test doing both text and image
using toast.net as the host site, the traffic generated across the link
was
enough to kill the association. I would run the test while in the
Simple
Monitor of the client device. The link would clearly drop to zero -
come
back - drop to zero - come back. There were times when I did need to
reset
the client device to get it working again. I could internet browse all
day
long without a glitch. This would happen with 85% signal quality and
good
RSSI.
Is it possible that if this is happening it is creating a buffer problem
on
the device (ethernet side) causing it to just lock up?
-----Original Message-----
From: Blazen Wireless [mailto:[EMAIL PROTECTED]
Sent: Monday, October 20, 2003 9:31 AM
To: [EMAIL PROTECTED]
Subject: Re: [smartBridges] Beta 1.0.08 locking up Ethernet anyone
else??
Derek,
1. All units had revisions prior to 1.0.08 and most still locked up some
did
not I left those that did we even swapped hardware to supposed NEW CHIP
units with 1.0.07 then they too started to still lock up.
2. After testing with 1.0.08 on a couple clients (BETA TEST) they seemed
to
work fine so to further BETA test for SB as asked we loaded it on many
more
to test even further.
3. Now we have a problem with Ethernet locking up reverting to 1.0.07
fixes
that but then the units lose association and then a truck roll.
4. ALL APPO's have 1.4j.8 Except the couple that are being used as CPE
which
locked up with older revisions and swapped to new hardware we upgraded
those
to Beta 14j.9
5. Out of curiosity I tried 1.4j.9 on the AP to see if that had any
affect
and it slowed the association ability on the app down to nothing almost.
As far as settings go we have tried MANY various settings in the SB
equipment and always reverted back to what work's best and ALL units
have
the same settings.
Like I stated before I don't think the people that are having not as
many or
no problems have the same setups or the demand from the clients as we
do. We
are also in a hotbed of WISP activity around here that is not helping
either. Thats why it was suggested MANY MANY MANY times back to have SB
come
and look at the setups that are still having problems IN the field so
that
they can get real world hands on experience to the problems we are
seeing!
Yet they chose to relay still on a few of use to test the firmware and
we
gave our honest feed back and we are still reporting some things we are
seeing.
What may work for me does not mean it will work for another person the
equipment has to be dynamic enough to work in MANY environments and I
think
SB should focus on the harshest ones such as mine and a few others. If
they
can make it work here then it should work ANYWHERE....
Sending stuff to test Joe schmoo at ABC wireless who is in the middle of
a
desert or town that has ZERO noise or any congestion from other
providers or
having something set up in a clean test room is not the way to stress
test a
system. YOU HAVE TO GET YOUR HEAD OUT OF THE SAND TO SEE THE REAL ISSUES
and
learn how to be able to correct them. It seems that every time there is
an
issue a new firmware bandaid is put out to test and fixes one thing but
has
an affect on another. The units that are NOT having ANY problems are all
units manufactured by the old assembly line which I do believe was
another
company why they changed I am sure they had their reasons but things
have
not been the same since..
I am off my soapbox now.
----- Original Message -----
From: "Derek Breiland" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, October 20, 2003 6:19 AM
Subject: Re: [smartBridges] Beta 1.0.08 locking up Ethernet anyone
else??
If you are experiencing the problem with the same clients every time I
would
tend to believe it is a configuration issue - on the client side. If
the
clients are random that you see the problem with then it is either at
the
APO or it could be your observations are correct. What I do know is
that
there are many compnaies out there (many that are members of this site)
that
have that many clients ruinning that are not seeing that problem.
Why are you not running 1.07 on the client and 1.4j.8 on the AP's? Were
you
experiencing some other large problem that you needed to upgrade? Beta
is
just that - beta. I do not think anyone should deploy, especially
network
wide, a beta version of firmware.
The big question, is it always the same clients that experience the
problem?
If you can narrow that down it will tell you where to look. Also, are
you
ruuning the radios to do auto-fallback? If that is the case and the
clients
you experience trouble with have "lower signals" a lot of the delay of
the
re-association could be the rate negotiation. I firmly believe that
this
setting should be disabled on both sides and all connections forced to
2Mps
for stability reasons. I have found that to be the best. Even to drop
back
to 1 Mps to provide stability is better than a non-working intermittent
connection.
Also, what level of encryption are you using if any? 128 bit to all
clients
is pretty intense and as far as I am concerned unneccesary. If a
customer
is doing transactions that are that sensitive to privacy it should be
done
thorugh HTTPS, VPN, or some other means of 128 bit security. I am using
64
bit across the radio link. As a provider it is all about best effort
but
still providing performance because that is what customers want.
----- Original Message -----
From: "Martin Moreno" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Sunday, October 19, 2003 10:29 PM
Subject: RE: [smartBridges] Beta 1.0.08 locking up Ethernet anyone
else??
> All my clietns are exaclty the same firmware etc.
>
> In my personal opinion is that the SB stuff just cant handle the
amoutn of
> clients and traffic I am passing plain and simple. I need to find
something
> that is going to handle the capacity and it is most likely going to be
in
> another manufacturer and or freq.. I dont have time trouble shoot on a
daily
> basis. I have become a real bitch lately and my family and friends and
workes
> have all noticed it. This happens when things just dont go right.
>
>
>
>
>
> Quoting Kevin Proctor <[EMAIL PROTECTED]>:
>
> > Are you SURE those clients have the latest firmware in them? As in,
I
> > have physically checked each one?
> >
> > What is different about those clients from the ones that work just
fine?
> > There has to be something different and it is probably in your
> > configuration.
> >
> > You can use SimpleDeploy to dump the settings so you can look at
them
> > side by side. You can also use it to ensure that each and every
radio
> > has the exact same settings before it is ever given to the
installer.
> >
> > Kevin B. Proctor
> > Customer Service
> > Internet and International Orders
> > Electro Comm Distributing Inc
> > 5015 Paris St
> > Denver CO 90239
> > USA
> >
> > Phone: +1-303-371-8182
> > 800-525-0173
> > FAX: +1-303-371-8158
> > 800-423-8018
> > [EMAIL PROTECTED]
> >
> >
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED] On Behalf Of Blazen Wireless
> > Sent: Sunday, October 19, 2003 7:41 PM
> > To: [EMAIL PROTECTED]
> > Subject: Re: [smartBridges] Beta 1.0.08 locking up Ethernet anyone
> > else??
> >
> > Just realized I didn't have the latest firmware on the APPO's I
think
> > for
> > god reason I just loaded it on one APPO to test it and it seems the
> > clients
> > reasociate but VERY VERY VERY slow one every 10 seconds seems like?
> > I had 27 now I am down to 18 associated clients and it is hung
there?? I
> > downgrade back to 1.0.08 and they reasociate in a second or two and
I
> > mean
> > ALL my clients??
> >
> > Whats causing such a delayed response??
> >
> >
> > ----- Original Message -----
> > From: "S�mundur Johannsson" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Sunday, October 19, 2003 4:37 PM
> > Subject: Re: [smartBridges] Beta 1.0.08 locking up Ethernet anyone
> > else??
> >
> >
> >
> > >
> > > APs problems
> > >
> > > Hi ,, I have this problem with my Aps
> > >
> > > The costumers simply disconnect from the AP, lets say I have 11
> > clients
> > > connected on one AP. When I look on assosiated window there are
only 7
> > on
> > > the AP, but only when I reset the AP then I get 11 clients back.
This
> > > problem is randomly on the system and I cant say that I can trust
> > Smart
> > > Bridge products because of many software problems, looking into
new AP
> > > solutions, not Smart Bridges.. :(
> > >
> > >
> > >
> > > Have tryed new firmware no result for this problem,,,,,
> >
> >
> > S�mundur Johannsson / eMax Iceland
> > >
> > >
> > >
> > >
> > >
> > >
> > >> Well I had have all the latest firmware on my units. I think if
> > anything
> > >> needs to be stress tested it is here in town I think at last
count we
> > >> had
> > >> at LEAST 6 WISPS doing battle trying to get a piece of the pie
and I
> > am
> > >> NOT going to let the beat me.. I may have to go to 5.7 gear
pretty
> > quick
> > >> unless I can get this isolated and resolved. I spend ore and more
of
> > my
> > >> day taking calls from clients trouble shooting and resting units
etc.
> > >> Thats all part of our commitment to them especially like today I
> > don't
> > >> have to answer my cell phone but I do I care about my clients
like I
> > >> would
> > >> have liked my 1st WISP would have done for me but then again
thats
> > why I
> > >> now have more customers then them and they are really pissed..
> > >>
> > >> I will say it again customer service is CRUCIAL to keeping a wisp
> > going
> > >> no
> > >> matter how tiring it is to you..
> > >>
> > >>
> > >>
> > >>
> > >> ----- Original Message -----
> > >> From: Rudolph Worrell
> > >> To: [EMAIL PROTECTED]
> > >> Sent: Sunday, October 19, 2003 3:30 PM
> > >> Subject: RE: [smartBridges] Beta 1.0.08 locking up Ethernet
anyone
> > >> else??
> > >>
> > >>
> > >> Looks like you guys are experiencing what I had a few weeks
back
> > when
> > >> I
> > >> lost my whole network and had to reset my APPO every time.
> > >>
> > >> I was not using the new firmware though. I also was using an
APPT
> > in
> > >> CB
> > >> mode to feed the APPO. I fixed it by using a separate APPO to
link
> > back
> > >> to the APPT. I upgraded the firmware to the same version an it
seems
> > to
> > >> be fine now.
> > >>
> > >> I also was doing changes when my APPO stopped associating with
> > >> clients.
> > >> Good Luck!
> > >> -----Original Message-----
> > >> From: [EMAIL PROTECTED]
> > >> [mailto:[EMAIL PROTECTED] Behalf Of Blazen
Wireless
> > >> Sent: Sunday, October 19, 2003 5:16 PM
> > >> To: [EMAIL PROTECTED]
> > >> Subject: Re: [smartBridges] Beta 1.0.08 locking up ethernet
> > anyone
> > >> else??
> > >>
> > >>
> > >> Something else too now it appears not sure due to the
firmware
> > that
> > >> some of the units are losing association to the APPO or the APPO
is
> > >> dropping clients I have 28 on this APPO and I have to reset it
for 5
> > >> of the clients to reassociate? Its seems to be a little hotter
today
> > >> again it was cooling off. I would say its about 100% according to
> > >> local weather forecasts.. Its been showing this symptom now for
the
> > >> past couple of days as it has been hotter..
> > >>
> > >> I wish this was just all a bad dream...
> > >>
> > >> ----- Original Message -----
> > >> From: Bobby Bounds
> > >> To: [EMAIL PROTECTED]
> > >> Sent: Sunday, October 19, 2003 2:38 PM
> > >> Subject: Re: [smartBridges] Beta 1.0.08 locking up ethernet
> > anyone
> > >> else??
> > >>
> > >>
> > >> YES, we have seen this behavior recently........the
firmware is
> > >> buggy and SB does not seem to know the meaning of regression
> > >> testing, so they fix one thing only to have it break something
else.
> > >> We have wasted numerous hours in the last few weeks on installs
> > >> where signal strength is great but IP traffic won't pass. We
finally
> > >> get it to work thru what seems to be magic.
> > >>
> > >> We have also seen problems on API, APPO and APPI's using
the
> > new
> > >> firmware where the RSSI at the CPE is 90% but the unit won't
> > >> associate. I've never seen this before.
> > >>
> > >> It sucks to be me.
> > >>
> > >> Bobby Bounds
> > >> Airwave Internet, LLC
> > >>
> > >>
> > >>
> > >> ----- Original Message -----
> > >> From: Blazen Wireless
> > >> To: [EMAIL PROTECTED]
> > >> Sent: Sunday, October 19, 2003 11:17 AM
> > >> Subject: [smartBridges] Beta 1.0.08 locking up ethernet
> > anyone
> > >> else??
> > >>
> > >>
> > >> Has anyone else seen this on any of the ABO or ABI units?
> > >> I have had a few now that have NO more problems with
> > >> reassociation
> > >> to the tower yet about 2 -3 times a week the Ethernet TRANSMIT
> > >> side shuts down as far as the statistics show when you log into
> > >> the radio. It reports 1 and if you look at the receive side it is
> > >> in the hundreds of thousands of bytes..
> > >>
> > >> If you simply software reboot the radio it comes back
alive
> > and
> > >> traffic starts to pass and both sides increment transmit and
> > >> receive for a few days then it locks up again. It almost seems
> > >> like when it auto reboots it does not bring up the Ethernet all
> > >> the way. I have downgraded to 1.0.07 to confirm that it is in the
> > >> firmware. This customer has about 85% rssi and 90% link quality
so
> > >> I don't see how it would be interference.
> > >>
> > >>
> > >>
> > >>
> > >>
> > >> Martin & Steve
> > >> Blazen Wireless
> > >> 909-326-5003
> > >> www.blazenwireless.com
> > >
> > >
> > > S�mundur Johannsson Technician
> > > eMax Wireless Internet
> > > Hlidasmari 8
> > > 201 Kopavogur Iceland
> > > Tel :(354) 5444454
> > > FAX :(354) 5444453
> > > www.emax.is
> > >
> > > ----------ANNOUNCEMENT----------
> > > Don't forget to register for WISPCON IV
> > > http://www.wispcon.info/us/wispcon-iv/wispcon-iv.htm
> > >
> > > The PART-15.ORG smartBridges Discussion List
> > > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe
> > > smartBridges <yournickname>
> > > To Remove: mailto:[EMAIL PROTECTED] (in the body type
unsubscribe
> > > smartBridges)
> > > Archives: http://archives.part-15.org
> > >
> >
> >
> > S�mundur Johannsson Technician
> > eMax Wireless Internet
> > Hlidasmari 8
> > 201 Kopavogur Iceland
> > Tel :(354) 5444454
> > FAX :(354) 5444453
> > www.emax.is
> >
> > ----------ANNOUNCEMENT----------
> > Don't forget to register for WISPCON IV
> > http://www.wispcon.info/us/wispcon-iv/wispcon-iv.htm
> >
> > The PART-15.ORG smartBridges Discussion List
> > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe
> > smartBridges <yournickname>
> > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe
> > smartBridges)
> > Archives: http://archives.part-15.org
> >
> >
> > ----------ANNOUNCEMENT----------
> > Don't forget to register for WISPCON IV
> > http://www.wispcon.info/us/wispcon-iv/wispcon-iv.htm
> >
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> > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe
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> >
> > ----------ANNOUNCEMENT----------
> > Don't forget to register for WISPCON IV
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> >
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> > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe
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> >
>
>
> Martin Moreno
> Blazen Wireless
> 909-326-5003
> www.blazenwireless.com
> ----------ANNOUNCEMENT----------
> Don't forget to register for WISPCON IV
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>
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