Re: [smartBridges] 1.08 Lockups & Powershot question

[Wayland Sothcott]

Title: Message

When you say ethernet Lockup have you tried pinging the device IP? Clearly if DHCP is through a non-functioning airBridge then that test won't help. However I am seeing the following with a PC connected to a firewall router (IP-Cop) connected to airBridge. The airBridge is pingable from both wireless and ethernet and looks fine in simple monitor. However it fails to *pass* traffic. V1.07   Power cycling fixes it.   Wayland.     ----- Original Message ----- From: Blazen Wireless To: [EMAIL PROTECTED] Sent: Wednesday, November 12, 2003 3:34 AM Subject: Re: [smartBridges] 1.08 Lockups & Powershot question Pascal,   What happens to most all my client radios running 0.01.08 is that the Ethernet locks up and no longer passes traffic to the client. You can ping the radio if you have it set to a private IP to manage and if you log into it and look at the statistics you will see that the counter is moving in one direction only. If this is the case all I have had to do in the past is manually hit the reboot button in the simple monitor screen to reboot the radio and it comes up fine and you can then see both counters moving. Its as if when the radios reboots on its on after the watchdog timer activates,it does not come back up correct. From what I am hearing form SB it sounds as though all my clients have a windows issue, but what's funny is that I don't see this as valid because 90% of all my clients are on routers and routers don't run windows...   SB please please investigate harder there has to be an issue and your not seeing it.     ----- Original Message ----- From: Pascal Losier To: [EMAIL PROTECTED] Sent: Tuesday, November 11, 2003 6:34 PM Subject: RE: [smartBridges] 1.08 Lockups & Powershot question I heard about some ethernet lock up with 1.08.   I have 2 unit running it & it never happen & solve disassociation.   Should I install 1.08 on all ABridges ????   When it occurs, do the ethernet light work ??   Can you ping the device ???   If it would be on a swich with 2 PC........ Would it be dead on both ??? -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Nimesh D. Parikh Sent: Tuesday, November 11, 2003 10:19 PM To: [EMAIL PROTECTED] Subject: RE: [smartBridges] 1.08 Lockups & Powershot question Colin,   I note in your message that power cycle of the airBridge does not clear the problem but the invocation of simpleMonitor does. This leads to conclude that the problem is not in the firmware/hardware but something to do with the TCP/IP stack configuration of the customer�s PC. When you invoke simpleMonitor, it automatically starts the device discovery and then add appropriate routes to be able to reach it. This should normally be not required but I am sure you know about the �unpredictability� of the Windows networking stack. It may be worth looking at the TCP/IP configuration on the customer�s PC to see if something is causing this problem.   In the recent weeks we have investigated a few reported issues of �Ethernet lockup of 1.08 firmware� and did not find any correlation. Hope this helps.   Nimesh smartBridges     -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Colin Watson Sent: Wednesday, November 12, 2003 4:08 AM To: [EMAIL PROTECTED] Subject: [smartBridges] 1.08 Lockups & Powershot question   I'm wondering if anyone else is experiencing problems still with AirBridge units locking up? We had a unit (which I informed support@ about) which locked up with 1.08 firmware, and I was wondering if anyone else is using 1.08 firmware and expereinced no problems? We find - if a 1.08 customer locks up you have to 'truck roll' out to them - the ethernet side just won't come up. Secondly, what exactly does the PowerShot POE injector do? Or maybe I should rephrase, does it *only* inject power into the unit? The reason I ask, is that, tonight we had a truck roll to a 1.08 firmware customer. The unit responded perfectly from the wireless side, but not from the ethernet side, a power cycle wouldn't clear it. Went round there, plugged in the trusty Compaq laptop and as soon as simple monitor started - wallah, ethernet statistics started incrementing. Problem was, when I disconnected the laptop, and plugged the cable back into the customers PC - no internet access. So I pulled out the RJ45 plug that connects to the smartbridge (The cable carrying power & data) - thus removing all power to the Smartbridge unit - I left the POE connected tho, and plugged the end POE's black back end into my laptop - worked perfectly (I use a different public IP to test then the one the customer was using). I next changed my IP to that of my customers PC -  and nothing - no traffic. I then unplugged the powershot (powering off all SmartBridge equipment), and replugged it in to My PC - all was perfect. I then plugged it into the customers PC and it was perfect. So my question is, what else is the PowerShot doing? or - if it is a pure injector, any ideas why what happened, happend?   One last thing, please track down whatever it is causing timeouts on certain airbridge units using 1.08 - 1.07 suffers from dissassocation it seems which is bit of a pain. Oh and finally, I took the liberty of screencapturing the statistics of a locked up 1.08 unit (from the wireless side ) - You can find them on www.sigmat.demon.co.uk/smartbridge/. The ethernet counter does not increment, and aged packets seemed to stick at 4?   Regards   Colin.