Sorry to hear of the problem you had. I think I'd have been tempted to
phone them, given the slow email response you had. All the time I dealt
with them, email communications was good but not fast. I did always
eventually get a reply.
Just to update my original notes, I'm now back in the UK and the
battery's been charged several times since I posted to the group. It
has now reached 6600mAh (from 6360mAh) - so 1000mAh better than any
Apple battery I've had, and is still working well.
... Graham
on 1/6/09 12:17 Virginia sent the following:
This is a cautionary tale. Encouraged by Graham's praise
for Fastmac batteries on this forum,
"My original
Apple battery was recalled.
The replacement started failing after 80 cycles. At 130 cycles, the
longest my laptop would stay running on a (so-called) full charge was
20 mins. Apple would not replace my replacement battery. All the reviews
of Apple batteries are terrible, so I looked elsewhere for a solution.
I visitedhttp://fastmac.com/laptop.php and ordered a
TruePower battery back in January.
They're so popular that I've had to wait 4 months for stocks (for my
laptop) to be replenished. I'm in the US at the moment and FastMac
recently shipped the replacement battery here instead of
to the UK.
The new TruePower battery is superb.
Despite being in the postal system for a week, it arrived fully
charged. After just a few cycles, its improved and is now charged to
6360mAh. My old Apple battery only ever
reached 5600mAh. My battery life seems to be
around 3-4 hours at the moment. It looks like they produce TruePower
batteries for your model and I'd highly recommend them."
I
ordered a TruePower online last week. I didn't consider size, just
assumed they were all the same. In the middle of the night, I realised
there were probably several different sized G4s, came downstairs and
sent an email to Fastmac saying I wanted a 14" battery, not 17" as
ordered 8 hours before. No answer to email. 5 days later a letter
from EMS postal services : $25.71 payable on packet waiting to be
delivered. Assumed (correctly) it was battery. Fingers crossed it was
right size. Arrived this morning. Wrong size : 17". Total cost :
$109.77 + $25.71 = £82.70. Would anybody like to buy this from me?
(all reasonable offers considered). Alternatively, I will buy a new
17" laptop to go with battery : very tempted!
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