My iPhone 3G lost its metal cap on the Mute switch recently so I made an appointment at the Genius Bar to see if it could be fixed. Arrived 5 minutes before my appointment time, was seen immediately, and 10 minutes later I left with a replacment iPhone 3G. No hassle apart from Apple's love of paper records. Didn't even look at the iPhone which has several long cracks on the back case. Didn't query that it was out of warranty by 3 months. Nothing just a replacement which they got authorised with O2 straightaway.
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