Of course it would help if I said what 'this' is....

https://discussions.apple.com/thread/2133249?threadID=2133249&start=0&tstart=0


On 20 Jan 2012, at 09:26, Sam - MacAmbulance wrote:

> Hi Pat
> 
> Have you set up the account as POP or IMAP? If you go to the Mail menu > 
> Preferences > Accounts > It should say in the accounts list what type.
> 
> Assuming it's POP
> 
> There's a file in your Mail folder on your Mac which keeps track of which POP 
> messages have been downloaded from the server. If that file becomes corrupt, 
> or inconsistent with what's on the POP server then it will just download 
> everything again.
> 
> Assuming your account's been set up as POP, your best bet is to set it up 
> again (don't delete the original account just yet) as an IMAP account. Newer 
> versions of Mail will do this automatically but if not, use these settings : 
> 
> Account type : IMAP
> Username : your email address
> Password : your password
> 
> Incoming mail server : imap.gmail.com
> Outgoing mail server : smtp.gmail.com (no change from the first account).
> 
> Once the IMAP account has synced then you can move your sent items over to 
> the new account. Mail has a habit of using one sent mailbox for one email 
> address, so you need to trick it into thinking they are two separate 
> addresses : 
> 
> Accounts > POP account > Email address > change to anything other than your 
> email address (I add the word POP to it). 
> Send a new email making sure it's from the IMAP account and Mail will create 
> a new Sent mailbox for the IMAP account. You can now drag & drop all your 
> sent email (probably best to do 500 at a time) from one Sent mailbox to the 
> other.
> 
> Once all your sent messages are safely uploaded to Google, you can disable 
> your POP account in Accounts > Advanced > untick enable this account.
> 
> You'll probably find that emails you'd previously deleted are back in your 
> inbox, that's because Mail deleted them from your computer's inbox, not the 
> server's inbox. You can go through and delete them again or just leave them, 
> gmail has plenty of space.
> 
> Assuming it's IMAP
> 
> Similar to above but you don't need to do anything, it'll resync with Gmail ;)
> 
> 
> 
> 
> Regards
> 
> Sam
> MacAmbulance
> Providing affordable Apple & PC services
> 
> Sam Mullen
> 07747 778022
> http://www.macambulance.co.uk
> [email protected]
> 
> 
> 
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