Hi Sam,

I’d thought that that was what I should do too, but I was trying to follow the 
boss as erasing my hard disk is not something I do often(!) …

https://support.apple.com/en-gb/HT204904

Confused of Goldhanger. What are Apple saying here? Do they only mean this if 
my recovery partition is on a physically separate disk?

Cheers,

Stephen


Oliver Rackham, a Cambridge University botanist and landscape historian, 
describes the problem succinctly: ‘Telling people to plant trees [to solve 
climate change] is like telling them to drink more water to keep down rising 
sea levels.’



> On 9 Apr 2017, at 22:12, Sam - MacAmbulance <i...@macambulance.co.uk> wrote:
> 
> Select Macintosh HD, not WDC WD5000… otherwise you’re trying to erase the 
> entire drive, which contains the recovery partition. You’ll want to select 
> the volume on the disk, not the disk itself.
> 
> Regards
> 
> Sam
> 
> MacAmbulance Ltd.
> Providing Affordable Mac/PC Support and Web Development
> 
> Sam Mullen
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> 
>> On 9 Apr 2017, at 21:32, itsagr...@icloud.com <mailto:itsagr...@icloud.com> 
>> wrote:
>> 
>> Hi all,
>> 
>> I want to erase my iMac’s HD and reinstall Sierra before selling it.
>> 
>> I’ve rebooted, used CMD-R and got to the macOS Utilities menu where I have 
>> tried to erase the disk but it won’t.
>> 
>> I’ve selected WDC WD5000AAKS-402AA0 Media.
>> 
>> First Aid says it’s all fine.
>> When I run Erase it shows:
>> 
>>      Unmounting disk
>>      Couldn’t unmount disk.
>>      Operation failed…
>> 
>> I’ve tried to use diskutil in Terminal with the force option to unmount 
>> /dev/dsk0s2 but it says it can’t unmount it either.
>> 
>> Any ideas?
>> 
>> Cheers,
>> 
>> Stephen
>> 
>> 
>> "More than any other time in history, mankind faces a crossroads. One path 
>> leads to despair and utter hopelessness. The other, to total extinction. Let 
>> us pray we have the wisdom to choose correctly." - Woody Allen
>> 
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