Hi Sam, I do not have access to compressed air at the moment, but if I can get this, I assume I would need to open the drive case to access the lens? * I have just tried a brush based DVD lens cleaning disk, and while it played / ran, it has made no difference:-(
Steve. On 26 Apr 2017, at 11:28, Sam - MacAmbulance <i...@macambulance.co.uk> wrote: Try compressed air to blow any dust off the lens Sam MacAmbulance Ltd. Providing Affordable Mac/PC Support and Web Development Sam Mullen +44 (0)7747778022 <tel://+447747778022> i...@macambulance.co.uk <mailto:i...@macambulance.co.uk> www.macambulance.co.uk <https://www.macambulance.co.uk/> MacAmbulance Ltd. is a registered company in England & Wales, registration number 8466597 This email is intended solely for the addressed recipients and may contain privileged or confidential information. If you have received this email in error please notify the sender and delete the email immediately. > On 26 Apr 2017, at 11:25, Steve Davies <steve.davie...@btinternet.com > <mailto:steve.davie...@btinternet.com>> wrote: > > Hi my USB Superdrive has stopped recognising DVD’s I can no longer play them > or burn to them. > When I put a DVD in the drive, it spits it straight back out. > However, it will happily read / copy an audio CD, so I do not suspect the > drive mechanics. > * I have not used it for a while, so it MAY be something that has changed > since I upgraded to OSX Sierra? > > I have followed the Apple support guide below, including resetting the SMC > but this has made no difference > > https://support.apple.com/en-gb/HT201788 > <https://support.apple.com/en-gb/HT201788> > > My iMac is as follows: > > > <Screen Shot 2017-04-26 at 11.19.26.jpg> > > Does anyone have any other suggestions before I traipse over to an Apple > store? > > Thanks, > > Steve. > > > -- > You received this message because you are subscribed to the Google Groups > "Sussex Mac User Group" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to smug+unsubscr...@googlegroups.com > <mailto:smug+unsubscr...@googlegroups.com>. > To post to this group, send email to smug@googlegroups.com > <mailto:smug@googlegroups.com>. > Visit this group at https://groups.google.com/group/smug > <https://groups.google.com/group/smug>. > For more options, visit https://groups.google.com/d/optout > <https://groups.google.com/d/optout>. -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To unsubscribe from this group and stop receiving emails from it, send an email to smug+unsubscr...@googlegroups.com <mailto:smug+unsubscr...@googlegroups.com>. To post to this group, send email to smug@googlegroups.com <mailto:smug@googlegroups.com>. Visit this group at https://groups.google.com/group/smug <https://groups.google.com/group/smug>. For more options, visit https://groups.google.com/d/optout <https://groups.google.com/d/optout>. -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To unsubscribe from this group and stop receiving emails from it, send an email to smug+unsubscr...@googlegroups.com. To post to this group, send an email to smug@googlegroups.com. Visit this group at https://groups.google.com/group/smug. For more options, visit https://groups.google.com/d/optout.
