Good ol’ turn it off & on again 😉 _ Regards Sam Mullen
+44 (0)7747778022 i...@macambulance.com www.macambulance.com MacAmbulance Ltd. Providing Affordable Mac/PC Support and Web Development MacAmbulance Ltd. is a registered company in England & Wales, registration number 8466597 This email is intended solely for the addressed recipients and may contain privileged or confidential information. If you have received this email in error please notify the sender and delete the email immediately. On 22 Apr 2020, at 12:25, Gillian Snoxall <gilliansnox...@gmail.com> wrote: Sam, I am happy to say that it seems to have worked! I haven't seen the pop-up keyboard since restarting. A huge relief! Thank you so much for your help. Gilly >> On 22 Apr 2020, at 10:49, Sam - MacAmbulance <i...@macambulance.com> wrote: >> > iPad OS should recognise the physical keyboard is detected and not show the > on-screen keyboard at all. The issue I saw was the exact opposite and a > reboot fixed it. > _ > Regards > Sam Mullen > > +44 (0)7747778022 > i...@macambulance.com > www.macambulance.com > > > MacAmbulance Ltd. > Providing Affordable Mac/PC Support and Web Development > > MacAmbulance Ltd. is a registered company in England & Wales, registration > number 8466597 > > This email is intended solely for the addressed recipients and may contain > privileged or confidential information. > > If you have received this email in error please notify the sender and delete > the email immediately. > > > On 22 Apr 2020, at 10:47, Gillian Snoxall <gilliansnox...@gmail.com> wrote: > > Thanks Sam. I'll try that. > > However, the two keyboards are indeed mutually exclusive. The difficulty > comes when the white one pops up first (as it normally does) and is hard to > get rid of in order to use the black one. > > Gilly > > > >> On 22 Apr 2020, at 08:03, Sam - MacAmbulance <i...@macambulance.com> wrote: >> > > Try rebooting your iPad. Settings > general > shut down > switch back on. > > I’ve seen my iPad Pro show the exact opposite where it doesn’t show any > keyboard at all when I disconnect the smart folio. Perhaps iPadOS has a bug > in it relating to keyboard detection, it should be automatic and the two > keyboards should be mutually exclusive. > > I’m now using the magic keyboard which, although slightly heavier, is a > massive improvement in viewing angles and even has a backlit keyboard. > > _ > Regards > Sam Mullen > > +44 (0)7747778022 > i...@macambulance.com > www.macambulance.com > > > MacAmbulance Ltd. > Providing Affordable Mac/PC Support and Web Development > > MacAmbulance Ltd. is a registered company in England & Wales, registration > number 8466597 > > This email is intended solely for the addressed recipients and may contain > privileged or confidential information. > > If you have received this email in error please notify the sender and delete > the email immediately. > > > > On 21 Apr 2020, at 21:27, gilliansnox...@gmail.com wrote: > > Sam, herewith a photo of the two keyboards. The white keyboard is the one I > call a pop-up, which I want to get rid of. I prefer the black one (below). It > forms a base for the iPad to stand on. > > Thanks Sam. > > Gilly > > > -- > You received this message because you are subscribed to the Google Groups > "Sussex Mac User Group" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to smug+unsubscr...@googlegroups.com. > To view this discussion on the web, visit > https://groups.google.com/d/msgid/smug/28D9AED5-BA0D-4660-A192-72D3AD863662%40gmail.com. > <IMG_3112.JPG> > > > 31 Castle Street > Wallingford > OX10 8DL > 01491 825178 > 07943 409403 > > From my iPhone > > -- > You received this message because you are subscribed to the Google Groups > "Sussex Mac User Group" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to smug+unsubscr...@googlegroups.com. > To view this discussion on the web, visit > https://groups.google.com/d/msgid/smug/28D9AED5-BA0D-4660-A192-72D3AD863662%40gmail.com. > > -- > You received this message because you are subscribed to the Google Groups > "Sussex Mac User Group" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to smug+unsubscr...@googlegroups.com. > To view this discussion on the web, visit > https://groups.google.com/d/msgid/smug/6FA38C88-38A6-443A-92ED-5C1C27005F0D%40macambulance.com. > > -- > You received this message because you are subscribed to the Google Groups > "Sussex Mac User Group" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to smug+unsubscr...@googlegroups.com. > To view this discussion on the web, visit > https://groups.google.com/d/msgid/smug/C832CF45-AB97-4B45-BE06-85F2FE1E0932%40gmail.com. -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To unsubscribe from this group and stop receiving emails from it, send an email to smug+unsubscr...@googlegroups.com. To view this discussion on the web, visit https://groups.google.com/d/msgid/smug/5C7E7B07-10B8-400E-B317-E2B7D1916879%40macambulance.com. -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To unsubscribe from this group and stop receiving emails from it, send an email to smug+unsubscr...@googlegroups.com. To view this discussion on the web, visit https://groups.google.com/d/msgid/smug/5C48267C-1123-436F-864D-561A43EEFC4B%40gmail.com. -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To unsubscribe from this group and stop receiving emails from it, send an email to smug+unsubscr...@googlegroups.com. To view this discussion on the web, visit https://groups.google.com/d/msgid/smug/CCFC1E1F-74AF-4326-9A98-A49D048B181E%40macambulance.com.
