Can you remove the fingerprint then re-add? _ Regards Sam Mullen
+44 (0)7747778022 i...@macambulance.com www.macambulance.com MacAmbulance Ltd. Providing Affordable Mac/PC Support and Web Development MacAmbulance Ltd. is a registered company in England & Wales, registration number 8466597 This email is intended solely for the addressed recipients and may contain privileged or confidential information. If you have received this email in error please notify the sender and delete the email immediately. On 27 Dec 2021, at 14:46, itsagroup via Sussex Mac User Group <smug@googlegroups.com> wrote: Hi y’all, All good wishes of the season to one and all 😄 Any idea why the TouchID on my Magic Keyboard is no longer available? All options are ticked in System Preferences but every option (except Remove Fingerprint) is greyed out. I restarted the iMac with the keyboard attached by cable and the options were all black again. I locked the screen, no TouchID option for unlock available so typed my password and all settings greyed out again! I’ve run Apple Diagnostics which reports ADP000 for All fine. The battery went flat a while ago in the trackpad but not the keyboard as I recall, they are both now 100% but I did switch them both off to save wasting battery. They work fine - apart from TouchID. Any ideas, otherwise it’s Apple support I suppose? Regards, Stephen "Man is the only animal that blushes - or needs to." ~ Mark Twain -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To unsubscribe from this group and stop receiving emails from it, send an email to smug+unsubscr...@googlegroups.com. To view this discussion on the web, visit https://groups.google.com/d/msgid/smug/25A1B863-F1C4-4417-9527-9EBACFF7E5FB%40icloud.com. -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To unsubscribe from this group and stop receiving emails from it, send an email to smug+unsubscr...@googlegroups.com. To view this discussion on the web, visit https://groups.google.com/d/msgid/smug/C6D46F43-2FC0-4044-8C31-FD1EE31FF901%40macambulance.com.
