Hi Virginia I have almost the same printer. It too has sometimes inexplicably gone “offline”. From memory, what I used to do to fix it was:- 1. unplug printer (or take out the power lead from the back of the printer) 2. plug it in again (or stick the power lead back in) 3. see if it reappears on line in System settings - scroll down to near the bottom of the list -“Printers and scanners” 4. see your printer (if it’s there) and click on it. This will reveal a new menu where if necessary you can click Remove the printer, then reinstall it.
Phil T > On 19 Nov 2023, at 14:37, Sam - MacAmbulance <i...@macambulance.com> wrote: > > Is the printer generally connected via wifi? Have you tried rebooting the > printer & wifi router, or pushing the WPA buttons on the printer and router > within 2 mins of each other? That should reset the wifi connection. > _ > Regards > Sam Mullen > > +44 (0)7747778022 <tel://+447747778022> > i...@macambulance.com <mailto:i...@macambulance.com> > www.macambulance.com <http://www.macambulance.com/> > > MacAmbulance Ltd. > Providing Affordable Mac/PC Support and Web Development > > MacAmbulance Ltd. is a registered company in England & Wales, registration > number 8466597 > > This email is intended solely for the addressed recipients and may contain > privileged or confidential information. > > If you have received this email in error please notify the sender and delete > the email immediately. > > >> On 19 Nov 2023, at 14:27, Virginia Routh <virginia.ro...@gmail.com> wrote: >> >> Hi Smuggers. Can you advise me? My Canon Pixma printer TS5050 has gone AOL >> - my computer (MacBook Pro) and iPad say it is offline. It has worked >> reliably for 3 years. Nothing has changed. The connections are the same. >> The router is the same. Does “offline” mean the printer needs to be >> replaced? Virginia >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Sussex Mac User Group" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to smug+unsubscr...@googlegroups.com. >> To view this discussion on the web, visit >> https://groups.google.com/d/msgid/smug/DEF7D14D-83CD-4DA0-9ED6-3546E0B92A84%40gmail.com. > > > -- > You received this message because you are subscribed to the Google Groups > "Sussex Mac User Group" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to smug+unsubscr...@googlegroups.com > <mailto:smug+unsubscr...@googlegroups.com>. > To view this discussion on the web, visit > https://groups.google.com/d/msgid/smug/AA4825C6-52D3-4074-9106-1C3B1493A447%40macambulance.com > > <https://groups.google.com/d/msgid/smug/AA4825C6-52D3-4074-9106-1C3B1493A447%40macambulance.com?utm_medium=email&utm_source=footer>. -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To unsubscribe from this group and stop receiving emails from it, send an email to smug+unsubscr...@googlegroups.com. To view this discussion on the web, visit https://groups.google.com/d/msgid/smug/557AC213-3CF8-4BEF-8683-9F62E26A7EEE%40btinternet.com.
