Great, Virginia

In the last resort,I too, rely totally on Sam!
phil

> On 19 Nov 2023, at 16:09, Virginia Routh <virginia.ro...@gmail.com> wrote:
> 
> Phil, thanks for your reply.  My daughter has helped me sort it (using Sam’s 
> advice)
> We brought the printer downstairs so that it was near router, rebooted and 
> re-set it.  And now it works like a dream.  I thought it was connected to 
> WiFi. But it was printing through the MBP which was connected to the printer. 
>  Now it is standing alone and printing directly from iPad using WiFi.  
>> On 19 Nov 2023, at 15:54, 'Philip Tomlinson' via Sussex Mac User Group 
>> <smug@googlegroups.com> wrote:
>> 
>> Hi Virginia
>> I have almost the same printer. It too has sometimes inexplicably gone 
>> “offline”. From memory, what I used to do to fix it was:-
>> 1. unplug printer (or take out the power lead from the back of the printer)
>> 2. plug it in again (or stick the power lead back in)
>> 3. see if it reappears on line in System settings - scroll down to near the 
>> bottom of the list -“Printers and scanners”
>> 4. see your printer (if it’s there) and click on it. This will reveal a new 
>> menu where if necessary you can click Remove the printer, then reinstall it.
>> 
>> Phil T
>> 
>>> On 19 Nov 2023, at 14:37, Sam - MacAmbulance <i...@macambulance.com> wrote:
>>> 
>>> Is the printer generally connected via wifi? Have you tried rebooting the 
>>> printer & wifi router, or pushing the WPA buttons on the printer and router 
>>> within 2 mins of each other? That should reset the wifi connection.
>>> _
>>> Regards
>>> Sam Mullen
>>> 
>>> +44 (0)7747778022 <tel://+447747778022>
>>> i...@macambulance.com <mailto:i...@macambulance.com>
>>> www.macambulance.com <http://www.macambulance.com/>
>>> 
>>> MacAmbulance Ltd.
>>> Providing Affordable Mac/PC Support and Web Development
>>> 
>>> MacAmbulance Ltd. is a registered company in England & Wales, registration 
>>> number 8466597
>>> 
>>> This email is intended solely for the addressed recipients and may contain 
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>>> 
>>>> On 19 Nov 2023, at 14:27, Virginia Routh <virginia.ro...@gmail.com> wrote:
>>>> 
>>>> Hi Smuggers.  Can you advise me?  My Canon Pixma printer TS5050 has gone 
>>>> AOL - my computer (MacBook Pro) and iPad say it is offline.  It has worked 
>>>> reliably for 3 years.  Nothing has changed.  The connections are the same. 
>>>>  The router is the same.  Does “offline” mean the printer needs to be 
>>>> replaced?  Virginia 
>>>> 
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