Hi Jason;

I have to say I get totally confused as to who to write to with a query. I did, 
in the end, contact Sam who helped sort out my problem

OS version: Sonoma 14.2.1. I think MAC was upgraded recently

Does this help? Can you explain who to contact with a problem?

Thanks

Jo


Jo  Glapinski

Tel: +44 (0) 1428 707453
Mob: +44 (0) 7971 42167
Email: jo.glapin...@baze.co.uk


From: 'Jason Davies' via Sussex Mac User Group <smug@googlegroups.com>
Date: Tuesday, 23 January 2024 at 15:31
To: smug@googlegroups.com <smug@googlegroups.com>
Subject: Re: [sussex_mug] Help pls

Dear Jo,

My emailer has done that too, assigning SMUG to a particular user, I think it 
must be the way the list configures messages it sends out.

I know the notification you mean, and I had a look in Settings/Notifications 
and can't find anything that might affect this. Now I'm going to see if it pops 
up on mine or not (it rarely gets that low).

It might be helpful to know which version of the OS you're running.

So 'I don't know' is my helpful answer but to look further into it, we need the 
OS version (I suspect it changed with an upgrade – did you upgrade recently?)

Cheers,
Jason

On 11 Jan 2024, at 14:18, Jo Glapinski wrote:
Hi Phil, sorry the email sent wasn’t intended for you!

Thanks

Jo

Jo  Glapinski

Tel: +44 (0) 1428 707453
Mob: +44 (0) 7971 42167

From: Jo Glapinski <jo.glapin...@baze.co.uk>
Date: Tuesday, 9 January 2024 at 18:09
To: 'Phil Ward' via Sussex Mac User Group <smug@googlegroups.com>
Subject: Help pls
Hi Phil!

Please can you advise….it’s a simple query but I cannot resolve it.  My battery 
indicator in the browser bar top right would show, normally, red that a charge 
is required at, usually, 10%. This does happen, however for me ,more 
importantly,‹ what isn’t happening is a ‘ notification warning box’ which would 
pop up indicting I need to attach charge. This has stopped happening.

I have the battery settings are on low power mode ‘always’. } Please see 
attached jpgs
I have ensured in the control centre all battery modes are on }

Can you help! What might I be missing to get it back?

Thank you

Jo

Jo  Glapinski

Tel: +44 (0) 1428 707453
Mob: +44 (0) 7971 42167
Email: jo.glapin...@baze.co.uk



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Cheers,

Jason
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