Jason's suggestions are good. Follow up with these if you need them.
---
Maybe a disk repair with Disk Utility might help to start with if you
haven't already done it.
---
There might be some evidence in a log file somewhere that will give
you a
clue. A lot of apps send their logs to something called SYSLOG which
aggregates them into one big list while others log into their own
private
log files.
HD -> Library -> Apple -> Logs
Home folder -> Library -> Logs
The Console app in the Applications -> Utilities folder is useful for
inspecting them without going to the Terminal app
---
From the Terminal app, look in:
*/var/log*
*/var/logs*
*ls -la /var/log*
Will show you the permissions and owners.
Historical logs are rotated and zipped to save space on a regular
basis if
you want to look further back in the past.
---
Look for wallet related files. Spotlight might not find what you
want, nor
will the Finder's find command (which is based on Spotlight). Use the
command line *find* command from the Terminal app to locate any files
that have 'wallet' in their name. This will find files anywhere in
the
entire system that Spotlight won't. The prefixing 'i' on the find by
name
modifier tells it to ignore case. Use *-name* for case sensitive
searches:
*find / -iname "*wallet*" -type f*
However, it's hard to recommend what to do with the files you find,
but at
least you will have a list to talk to the Apple support teams about.
Hope this helps
Cliff
On Friday, 28 March 2025 at 10:30:21 UTC Jason Davies wrote:
I think it's the whole device that is refusing?
Adam, I suspect this is that macOS has detected an unlocked door
somewhere and hit an alarm. That means it's hard to know exactly
what it
might be. They do seem to say to contact them if this stuff doesn't
work
which strengthens my suspicion it's going to be very specific. So
you might
need to do some diagnostics: I'd first try to identify whether it's
user,
OS or hardware-based.
-
create a new user and see if that user is allowed to do it (ie
pin
down whether it's a user issue or underlying OS issue)
-
if you can boot it from USB from a clone (this worked ok for
Intel, I
believe, harder for Silicon), install the OS to that and startup
with a
virgin system and try to add the card: that will let you see if
it's
hardware related. If you succeed, you might need to deactivate it
afterwards as they have limits on how many devices they can be
linked to.
At that point it's a question of either working out where the
specific
alarm is coming from (something you installed?) and removing it, or
nuking
and building up (eg seeing if erasing then reinstalling from TM will
work),
but at least you know which 'domain' it is in.
I didn't post all this as I hoped someone expert would lean over and
say
'ah it's probably this' and flick a switch, which might still
happen;)
cheers,
Jason
On 28 Mar 2025, at 9:32, Paul Russell wrote:
I don’t think you can edit existing cards in the wallet, however
you
shouldn’t normally need to do this, as even when you get a new
card with a
new expiry date etc it just automagically updates in the wallet
without
intervention.
If you’re having problems with an existing card in the wallet
though then
maybe try removing it and adding it again?
On 27 Mar 2025, at 13:43, Adam Pymble <[email protected]> wrote:
Hello all
I want to edit card details on the above.
I have a warning as attached.
But when I click Learn More I'm directed to perhaps the most
unhelpful
Apple page ever, as it doesn't tell me what to do (Intel MBPro, 13"
on
latest macOS)
https://support.apple.com/en-gb/118268
Any ideas please?!
"It just works....'
;)
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