Hello James,


Monday, October 8, 2007, 10:55:26 AM, you wrote:


>

Hiya

 

Is there any way of getting false positives to you other than emailing them to [EMAIL PROTECTED] ?

 

My dilemma is that I’m using the same SMTP server for sending email out as getting email in – so outgoing email is getting spam checked using Message Sniffer – This means my False Positive reports are getting quarantined before they can get out!!

 

Any ideas on how to work around this problem?


We should be able to create a local white rule for this purpose. Or, you could create a local white-list entry of some kind in your other filtering systems (those that call SNF).


Send me a note off-list from the address & system that you will use to submit false positives and include information on any other systems you will use to submit false positives to us. We will work through it to create an appropriate white rule for this purpose.


Hope this helps,


Thanks,


_M





-- 

Pete McNeil

Chief Scientist,

Arm Research Labs, LLC.

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