So - I do you REALLY feel?
Dan
Todd Larsen <[EMAIL PROTECTED]> wrote:
Todd Larsen <[EMAIL PROTECTED]> wrote:
I should have listened to a LOT of your guys' advice regarding BATTERIES
AMERICA.......what a JOKE of a company.
Past experiences were nominal like "wrong items shipped" only to have me
ship back to wait and wait to finally get what I originally
ordered.....dealing with RUDE people on their phone......receiving a couple
RX packs that didn't even SNIFF the capacity level AFTER a 24 hour charge
with my Sirius Pack former......get the runaround over the phone about NOT
PROPERLY CHARGING, etc. Like a Dumb-dumb I keep loyal and try to give them
the benefit of the doubt.
Recently (the past 2 and 1/2 years) I have had THREE painful surgeries on my
FEET that has hampered me to do much flying...or anything at all at that.
Prior to my second operation I purchased servo's and batteries for upcoming
projects once I am back on my feet. Well a THIRD operation was necessary,
unfortunately.....and am now getting projects completed. I cycled a 2100 mah
pack , recently, which I purchased roughly a year ago and have not touched
IT or the other products like Volz servo's and another RX pack from a local
hobby store, and it cranked out a wopping 510mah after a 24 hour trickle
charge. I then re-cycled it for another 24 hours and it really jumped BIG
TIME to 710mah!!!!!!! Its a 2100 mah pack!!!!
The other pack I purchased from a hobby store cycled up "close" to where it
should be and has been working quite well. I asked a friend regarding this
matter and He felt one of the cells went bad. I phoned BATTERIES AMERICA to
have someone tell me "I am a big boy and I NEED to accept "REALITY", in
that, its been over a year and thats that." I told them I understand , BUT,
the pack has NEVER EVER been cycled...EVER. They claimed that I am not
being realistic, as I agreed it has been a year BUT I am honest and have
NEVER touched the battery or cycled it EVER. I re-coiled and stated back at
them "then your telling me that NONE of your packs haven't sat on the
shelves for a year...TWO...or more?????? How am I to know they didn't ship
me a 2100 mah RX pack that hasn't been collecting dust on their shelves for
a year or two or three???? He said "THAT is immaterial"...I asked how? I
asked can you tell me right now that ALL your packs are LESS than a year old
and all cells used to put the packs together????? He bobbled about only to
say how its NOT THE SAME POINT , its immaterial to my point and matter and
He can't state they ONLY have batteries put together in less than 12 months.
What a joke of a company...I have had other problemss and have read some of
your guys' NIGHTMARE dealings with these people. I am the one to blame as i
should not have done any business with these people after the humiliating
conversations and lack of prodcing a product accurate with its description
and expected performance. For a measely 20-30 bux they lost a LOYAL and
HONEST customer.
BTW...the VOLZ servos and the DS368's from Johnny Berlin fired up GREAT and
the other battery I purchased that sat around until I recovered from my
painful nightmare cycled up and is working very well. I just don't get it.
How petty are these people and what TERRIBLE business practices they have. I
recently sent in a $30+ servo I bought from JR that stripped out and they
replaced it with a NEW ONE...no questions asked. How can a 2100 mah battery
that was NEVER cycled by the buyer be so bad after sitting in my drawer
awaiting my recovery????? I wonder how much people like this TIP a
WAITRESS or WAITER after dinner........how straight-up LAME and CHEAP! I
will NEVER buy a THING from them EVER AGAIN.
Thanks for the bandwith and sorry you guys had to hear me piss moan and
groan! :O)
For what its worth there has to be a better place to find GOOD quality
batteries at competitive prices....BATTERIES AMERICA has a serious problem
with "QUALITY" of some of their products....I know because THIS is not the
first time a complaint has been logged on here reporting this kind of
situation. What babbling idiot I sound like....yikes! :) Thanks for
reading/listening to this pathetic story!
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