The hostname and Ethernet address are both correct and match what is shown in LMtools. If either of these were wrong, I would not be able to start Softimage at all, would I? The problem I was having was that after restarting my computer Softimage would not find a valid license even though the server started when windows did and I would have to reload the license or stop and restart the server. I just realized that Softimage was able to start without any problems after my last reboot, so maybe the problem has sorted itself out somehow.
-----Original Message----- From: softimage-boun...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Nicholas Hong Sent: Monday, March 18, 2013 2:04 AM To: softimage@listproc.autodesk.com Subject: RE: license error when starting up my computer... Hi Sam, - Checking the validity of the license file. >From the information you provided: 15:57:41 (adskflex) SERVER line says 3085a99911fb, hostid is ffffffff The above shows that your: MAC / Ethernet address = 3085a99911fb HostID / computer name = ffffffff Open the E:\3D_Programs\Softimage\Softimage2013\Licenses\SFTIM2013enlicense_samwin-37 70K.lic Ensure that the 1st line of the SFTIM2013enlicense_samwin-3770K.lic reads: SERVER ffffffff 3085a99911fb USE_SERVER Etc... If you have changed your computer name you could either revert to ffffffff or re-generate a new lic file. - Ensuring that the local license server starts automatically. For the local network license server to start-up automatically, the following settings in LMTools will take care of it: Open LMTOOLS > "Config Services" TAB 1. Check "Use Services" box 2. Check "Start Server at Power Up" 3. Save Service 4. "Start/Stop/Reread" TAB > Re-Read License File. It should prompt "Reread Server License File Completed", if there is an error, restart your computer and execute the re-read again. Thank you. Regards Nick Message: 2 Date: Sun, 17 Mar 2013 18:39:49 -0700 From: "Sam" <sbowl...@cox.net> Subject: license error when starting up my computer... To: <softimage@listproc.autodesk.com> Message-ID: <000301ce2379$7aa34b20$6fe9e160$@cox.net> Content-Type: text/plain; charset="us-ascii" I just got everything reinstalled after my old system died and it seemed to go good for licensing Softimage and I have it set to start when the computer starts up. The problem is that every time I restart the computer the license doesn't work at first. If I restart the server or reread the license everything works, but every time I restart the computer it fails again. I get this error in the logs: 15:57:41 (adskflex) Wrong hostid on SERVER line for license file: 15:57:41 (adskflex) E:\3D_Programs\Softimage\Softimage 2013\Licenses\SFTIM2013enlicense_samwin-3770K.lic 15:57:41 (adskflex) SERVER line says 3085a99911fb, hostid is ffffffff 15:57:41 (adskflex) Invalid hostid on SERVER line >From what I've found online it seems to mean that my Ethernet address >is wrong, but if that was true it would not work after restarting the server or rereading the license. Any ideas what the problem could be? -------------- next part -------------- An HTML attachment was scrubbed... URL: http://listproc.autodesk.com/pipermail/softimage/attachments/20130317/31cbcb 8d/attachment.html
