Thanks Stephen, I'm pretty sure all my settings are correct (I always go to
XSIsupport.com whenever I have to setup my license again). The only issue is
that every time my computer would be restarted the server would have issues
and I would need to manually reload the license. It seems to have sorted
itself out now, so hopefully no more problems.
-----Original Message-----
From: softimage-boun...@listproc.autodesk.com
[mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Stephen Blair
Sent: Monday, March 18, 2013 2:40 AM
To: softimage@listproc.autodesk.com
Subject: Re: license error when starting up my computer...
I'm pretty sure that hostid is the Ethernet address.
http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=13587543&li
nkID=12544120
On 18/03/2013 5:03 AM, Nicholas Hong wrote:
Hi Sam,
- Checking the validity of the license file.
>From the information you provided:
15:57:41 (adskflex) SERVER line says 3085a99911fb, hostid is ffffffff
The above shows that your:
MAC / Ethernet address = 3085a99911fb
HostID / computer name = ffffffff
Open the
E:\3D_Programs\Softimage\Softimage2013\Licenses\SFTIM2013enlicense_samwin-37
70K.lic
Ensure that the 1st line of the SFTIM2013enlicense_samwin-3770K.lic reads:
SERVER ffffffff 3085a99911fb
USE_SERVER
Etc...
If you have changed your computer name you could either revert to ffffffff
or re-generate a new lic file.
- Ensuring that the local license server starts automatically.
For the local network license server to start-up automatically, the
following settings in LMTools will take care of it:
Open LMTOOLS > "Config Services" TAB
1. Check "Use Services" box
2. Check "Start Server at Power Up"
3. Save Service
4. "Start/Stop/Reread" TAB > Re-Read License File. It should prompt
"Reread Server License File Completed", if there is an error, restart your
computer and execute the re-read again.
Thank you.
Regards
Nick
Message: 2
Date: Sun, 17 Mar 2013 18:39:49 -0700
From: "Sam" <sbowl...@cox.net>
Subject: license error when starting up my computer...
To: <softimage@listproc.autodesk.com>
Message-ID: <000301ce2379$7aa34b20$6fe9e160$@cox.net>
Content-Type: text/plain; charset="us-ascii"
I just got everything reinstalled after my old system died and it seemed
to go good for licensing Softimage and I have it set to start when the
computer starts up. The problem is that every time I restart the computer
the license doesn't work at first. If I restart the server or reread the
license everything works, but every time I restart the computer it fails
again.
I get this error in the logs:
15:57:41 (adskflex) Wrong hostid on SERVER line for license file:
15:57:41 (adskflex) E:\3D_Programs\Softimage\Softimage
2013\Licenses\SFTIM2013enlicense_samwin-3770K.lic
15:57:41 (adskflex) SERVER line says 3085a99911fb, hostid is ffffffff
15:57:41 (adskflex) Invalid hostid on SERVER line
>From what I've found online it seems to mean that my Ethernet address
is
wrong, but if that was true it would not work after restarting the server
or rereading the license.
Any ideas what the problem could be?
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