We've narrowed the problem down to something related to his user profile. Logging in as someone else does not give any problems. Of course we already tried recreating the user profile from scratch and that did nothing for him, but at least we know it's somewhere in that direction.

-Tim

On 2/25/2014 2:02 PM, Matt Lind wrote:

Permissions would throw errors. If there are no errors, I'd look into updating crosswalk. If that doesn't work, delete your softimage user profile and let it regenerate automatically upon next restart.

Matt

*From:*softimage-boun...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] *On Behalf Of *Stephen Blair
*Sent:* Tuesday, February 25, 2014 11:59 AM
*To:* softimage@listproc.autodesk.com
*Subject:* Re: Coworker can't import material libaries

Permissions can prevent writes too. It's one possible cause of the problem, and it's easy to eliminate it as a possibility.

Anyways.

Is anything logged in the script history?

What do you see run Process Monitor while he tries to import or export a material library?

On Tue, Feb 25, 2014 at 2:40 PM, Tim Crowson <tim.crow...@magneticdreams.com <mailto:tim.crow...@magneticdreams.com>> wrote:

We're not convinced it's a permissions issue. At initial glance permissions are fine. But what about the fact that he can't export anything in the dotxsi format? Matlibs are .xsi files after all....
-Tim

On 2/25/2014 1:19 PM, Stephen Blair wrote:

    Check the permissions on the MatLib folders and on the files.

    http://screencast.com/t/qCBIIE9e8cC

    On Tue, Feb 25, 2014 at 2:18 PM, Tim Crowson
    <tim.crow...@magneticdreams.com
    <mailto:tim.crow...@magneticdreams.com>> wrote:

    He's actually not able to export matlibs from his machine. The
    export dialog pops up, he does what he's supposed to, but once the
    export is done, nothing is actually written to disk.

    -Tim

    On 2/25/2014 1:04 PM, Mirko Jankovic wrote:

        Try to import on another computer, one that works, save scene
        file, open on his computer and export matlib again from that
        computer, and try importing in needed scene that newly
        exported one.

        Just out of head but shouldn't make any diference

        On Tue, Feb 25, 2014 at 7:57 PM, Tim Crowson
        <tim.crow...@magneticdreams.com
        <mailto:tim.crow...@magneticdreams.com>> wrote:

        This one has us stumped.

        Quite suddenly, a guy that sits next to me at work was unable
        to import any material libraries this morning. Whenever he
        imports a material library (/any /matlib), Softimage creates
        an empty Material Library called "___defaultlib___".

        We have done /all /of the following:
        - runonce.bat
        - cleared prefs
        - even stripped and re-installed Softimage completely!

        This is using Softimage 2014 SP2. We're honestly not sure what
        to try next....

--
        *Tim Crowson
        */Lead CG Artist/

        *Magnetic Dreams, Inc.
        *2525 Lebanon Pike, Bldg C, Suite 101, Nashville, TN 37214
        *Ph* 615.885.6801 <tel:615.885.6801> | *Fax* 615.889.4768
        <tel:615.889.4768> | www.magneticdreams.com
        <http://www.magneticdreams.com>
        tim.crow...@magneticdreams.com
        <mailto:tim.crow...@magneticdreams.com>

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