Hi, I have recently encountered this problem as well, to fix it here we had to change the permissions of the Factory plugins folder to give the user full control.
This seems to have fixed the issue here. Ricky On Tue, Feb 25, 2014 at 8:47 PM, Tim Crowson <tim.crow...@magneticdreams.com > wrote: > We've narrowed the problem down to something related to his user profile. > Logging in as someone else does not give any problems. Of course we already > tried recreating the user profile from scratch and that did nothing for > him, but at least we know it's somewhere in that direction. > > -Tim > > > On 2/25/2014 2:02 PM, Matt Lind wrote: > > Permissions would throw errors. If there are no errors, I'd look into > updating crosswalk. If that doesn't work, delete your softimage user > profile and let it regenerate automatically upon next restart. > > > > Matt > > > > > > > > > > *From:* softimage-boun...@listproc.autodesk.com [ > mailto:softimage-boun...@listproc.autodesk.com<softimage-boun...@listproc.autodesk.com>] > *On Behalf Of *Stephen Blair > *Sent:* Tuesday, February 25, 2014 11:59 AM > *To:* softimage@listproc.autodesk.com > *Subject:* Re: Coworker can't import material libaries > > > > Permissions can prevent writes too. It's one possible cause of the > problem, and it's easy to eliminate it as a possibility. > > > > Anyways. > > > > Is anything logged in the script history? > > What do you see run Process Monitor while he tries to import or export a > material library? > > > > > > > > On Tue, Feb 25, 2014 at 2:40 PM, Tim Crowson < > tim.crow...@magneticdreams.com> wrote: > > We're not convinced it's a permissions issue. At initial glance > permissions are fine. But what about the fact that he can't export anything > in the dotxsi format? Matlibs are .xsi files after all.... > -Tim > > On 2/25/2014 1:19 PM, Stephen Blair wrote: > > Check the permissions on the MatLib folders and on the files. > > http://screencast.com/t/qCBIIE9e8cC > > > > > > > > On Tue, Feb 25, 2014 at 2:18 PM, Tim Crowson < > tim.crow...@magneticdreams.com> wrote: > > He's actually not able to export matlibs from his machine. The export > dialog pops up, he does what he's supposed to, but once the export is done, > nothing is actually written to disk. > > -Tim > > On 2/25/2014 1:04 PM, Mirko Jankovic wrote: > > Try to import on another computer, one that works, save scene file, open > on his computer and export matlib again from that computer, and try > importing in needed scene that newly exported one. > > Just out of head but shouldn't make any diference > > > > On Tue, Feb 25, 2014 at 7:57 PM, Tim Crowson < > tim.crow...@magneticdreams.com> wrote: > > This one has us stumped. > > Quite suddenly, a guy that sits next to me at work was unable to import > any material libraries this morning. Whenever he imports a material library > (*any *matlib), Softimage creates an empty Material Library called > "___defaultlib___". > > We have done *all *of the following: > - runonce.bat > - cleared prefs > - even stripped and re-installed Softimage completely! > > This is using Softimage 2014 SP2. We're honestly not sure what to try > next.... > > -- > > > > > *Tim Crowson **Lead CG Artist* > > > *Magnetic Dreams, Inc. *2525 Lebanon Pike, Bldg C, Suite 101, Nashville, > TN 37214 > *Ph* 615.885.6801 | *Fax* 615.889.4768 | www.magneticdreams.com > tim.crow...@magneticdreams.com > > *Confidentiality Notice: This email, including attachments, is > confidential and should not be used by anyone who is not the original > intended recipient(s). If you have received this e-mail in error please > inform the sender and delete it from your mailbox or any other storage > mechanism. Magnetic Dreams, Inc cannot accept liability for any statements > made which are clearly the sender's own and not expressly made on behalf of > Magnetic Dreams, Inc or one of its agents.* > > > > > > > > -- > > > > > > > > > > -- > > > > > -- >