Spot on, it feels really well balanced, mature and fair, the feedback of a true 
professional.

Jordi Bares
jordiba...@gmail.com

On 10 Mar 2014, at 10:20, Alastair Hearsum <hear...@glassworks.co.uk> wrote:

> Folks
> Dan Y and other folks, I hope this comes across as firm but reasonable. I 
> will post it on other appropriate sites. Any ideas on that front?
> 
> An
>           open letter to Autodesk.
> 
> Dear
>           Autodesk
> 
> My
>           name is Alastair Hearsum. I’m a founding partner, director and
>           head of 3d at Glassworks. If you haven’t heard of us, we are a
>           small to midsized company which has been creating VFX and
>           animation for TV commercials for markets around the world, for
>           the past 20 years. We have branches in London, Amsterdam and
>           Barcelona. We create innovative and multi award winning work
>           and we use Softimage.
> 
> Your
>           announcement that you are retiring Softimage has left us
>           saddened, disappointed and not a little angry. The anger for
>           two reasons; that you have shot the racehorse of the 3d
>           software world in the head in its prime but also that you
>           didn’t consult with us about this assassination or discuss any
>           of your plans for the future with us. We have no idea what the
>           future from you holds. We are big and longstanding users of
>           other Autodesk products as well as Softimage. The puzzling
>           thing is, technologically speaking, there was no writing on
>           the wall as there was with Henry and Flame, for example, or
>           these days with Flame and Nuke. 
> 
> We
>           have been punching above our weight, in London, for the past
>           20 years competing well with the much larger organisations of
>           MPC, Framestore and The Mill. One of the reasons we have been
>           able to do that, apart from the deep talent of our crew is, I
>           believe, because of the software that we chose. I’m nearly 150
>           years old  now but I still sit at the computer making pictures
>           for TV commercials to the same arduous schedule that I always
>           have. So I know what I’m talking about. For a period a few
>           years back we had a 50/50 split of Maya and Softimage. We
>           chose to go 100% Softimage. Its better for the work that we do
>           and the sector we are in. Its no coincidence that all the
>           finalists in the recent British Animation Awards (tv
>           commercials) did their work in Softimage. Similarly, both
>           silver and gold award winners in the 3d animation category at
>           this year’s British Television Advertising Craft awards were
>           Softimage companies.
> 
> You
>           may well go on to list major work that’s been done in Maya.
>           Sure there has, and great work too. But Maya is used as a
>           shell in the major film effect companies. It is heavily
>           customised and unrecognisable as the product you ship. We have
>           our proprietary software and tailored workflow as well, but
>           Softimage remains pretty much untouched. It is lean,
>           efficient, and the ICE environment is innovative and
>           empowering. 
> 
> So
>           you’ve done it. What’s next? Like I said we have had vague
>           information about what the future holds. We hear rumours about
>           bi-frost and that’s about it. From what I understand from
>           various sources there are no plans to replicate the efficient
>           workflow and full ice functionality that made us so
>           productive. You have offered free transitionary licenses of
>           Maya with the threat of having to discontinue using Softimage
>           in 2 years time. 
> 
> 
> The
>           final thought is not just about what software is best for our
>           future but also about what sort of software supply company we
>           want to get into bed with. The attributes that come top of my
>           list: listening to customers, acting on their recommendations,
>           speedy development, innovation. Now does that sound like you?
> 
> Alastair
>           Hearsum
> Glassworks.
> 
> 
> 
> -- 
> Alastair Hearsum
> Head of 3d
> 
> 33/34 Great Pulteney Street
> London
> W1F 9NP
> +44 (0)20 7434 1182
> glassworks.co.uk
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