Hey Matt,

Sorry for my late response, just getting around to reading this thread.

Matt, I can tell by your reply to my post, my words were received in a way I 
didn't intend.

I certainly didn't mean you were saying "you're not smart enough to use 
software X". Didn't mean that at all. But I've been at this for some time, and 
in the past many tech providers really played off the "high-end" mystic. Not 
interested in getting into a conversation about who those providers were, but 
will say I've always felt it was an excuse to not invest time & resources 
toward training, documentation, and support.

I don't know if that can be denied, as it has always been present in this 
industry. 

Anyway... I should have used better wording. Sorry about that. Cheers!

                                          
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