Bugs item #1695441, was opened at 2007-04-06 08:37 Message generated for change (Comment added) made by bdurrett You can respond by visiting: https://sourceforge.net/tracker/?func=detail&atid=498103&aid=1695441&group_id=61702
Please note that this message will contain a full copy of the comment thread, including the initial issue submission, for this request, not just the latest update. Category: Outlook Group: 1.0.4 Status: Open Resolution: None Priority: 5 Private: No Submitted By: Bret (bdurrett) Assigned to: Nobody/Anonymous (nobody) Summary: Outlook Crashes immediately on Start with Add-In active Initial Comment: I installed SpamBayes 1.0.4 on a Win XP-SP2 (fully Patched - Build 2600) with 2 GB memory running an AMD San Diego 64 bit 4 GHz CPU with A fully patched version of Office XP (Office 2002), including Outlook XP. Due to a problem with Zone Alarm v7.0, I had to uninstall SpamBayes. I resolved the confilt with ZA (uninstalled it ) and reinstalled SpamBayes as before. Outlook now crashes immediately on opening with the AddIn active with the following note: AppName: outlook.exe AppVer: 10.0.6822.0 ModName: unknown ModVer: 0.0.0.0 Offset: 01e81dc8 There are 2 log files, 1 of "zero" length and 1 of 1 kb that contain the following: spambayes1.log: empty spambayes2.log: Registered: SpamBayes.OutlookAddin Registration complete. I have tried uninstalling & rebooting, then ensuring that the toolbar is deleted and rebooting, and then ensuring that the registry was clear from any SpaBayes entries and rebooting as suggested by another user. As an aside, the toolbar is never installed as far as I can see. There is no entry for it in the Toolbar window. The first installation went perfectly but the reinstallation died. There seems to be some residual "damage" or configuration that is left after the uninstall that I can not find Regards, Bret ---------------------------------------------------------------------- >Comment By: Bret (bdurrett) Date: 2007-04-06 08:38 Message: Logged In: YES user_id=1762180 Originator: YES By the way, I forgot to mention that I used the "Standard" way on uninstalling the software using the System Control menu for Software and then uninstalling it from there. ---------------------------------------------------------------------- You can respond by visiting: https://sourceforge.net/tracker/?func=detail&atid=498103&aid=1695441&group_id=61702 _______________________________________________ Spambayes-bugs mailing list Spambayes-bugs@python.org http://mail.python.org/mailman/listinfo/spambayes-bugs