Bugs item #1695441, was opened at 2007-04-06 06:37 Message generated for change (Comment added) made by chlh You can respond by visiting: https://sourceforge.net/tracker/?func=detail&atid=498103&aid=1695441&group_id=61702
Please note that this message will contain a full copy of the comment thread, including the initial issue submission, for this request, not just the latest update. Category: Outlook Group: 1.0.4 Status: Open Resolution: None Priority: 5 Private: No Submitted By: Bret (bdurrett) Assigned to: Nobody/Anonymous (nobody) Summary: Outlook Crashes immediately on Start with Add-In active Initial Comment: I installed SpamBayes 1.0.4 on a Win XP-SP2 (fully Patched - Build 2600) with 2 GB memory running an AMD San Diego 64 bit 4 GHz CPU with A fully patched version of Office XP (Office 2002), including Outlook XP. Due to a problem with Zone Alarm v7.0, I had to uninstall SpamBayes. I resolved the confilt with ZA (uninstalled it ) and reinstalled SpamBayes as before. Outlook now crashes immediately on opening with the AddIn active with the following note: AppName: outlook.exe AppVer: 10.0.6822.0 ModName: unknown ModVer: 0.0.0.0 Offset: 01e81dc8 There are 2 log files, 1 of "zero" length and 1 of 1 kb that contain the following: spambayes1.log: empty spambayes2.log: Registered: SpamBayes.OutlookAddin Registration complete. I have tried uninstalling & rebooting, then ensuring that the toolbar is deleted and rebooting, and then ensuring that the registry was clear from any SpaBayes entries and rebooting as suggested by another user. As an aside, the toolbar is never installed as far as I can see. There is no entry for it in the Toolbar window. The first installation went perfectly but the reinstallation died. There seems to be some residual "damage" or configuration that is left after the uninstall that I can not find Regards, Bret ---------------------------------------------------------------------- Comment By: chlh (chlh) Date: 2007-04-27 07:17 Message: Logged In: YES user_id=1765524 Originator: NO Hi Bret, I found the the solution to my problem. It was the Data Execution Prevention, DEP (a specialty for AMD), which was not checked for Outlook. There is also a little comment to that in the FAQs BR Christian ---------------------------------------------------------------------- Comment By: rEaLkEwL (regaddress) Date: 2007-04-26 07:45 Message: Logged In: YES user_id=857083 Originator: NO imho Spambayes is the best tool for dealing with ever-increasing spam volume. Over the past 3 years spambayes has performed flawlessly in Office XP and 2003 with no hiccups whatsoever. Kudos to the spambayes developer team! However, I now share the pain and frustrations of others here... Outlook crashes on startup and a dialogue asks to disable the spambayes add-in. I attempted the same numerous solutions as the other users here, but still no joy. WIN XP PRO fully patched, Office 2003, Intel P X2, 2GB RAM spambayes1.log, spambayes2.log, spambayes3.log are empty (0KB) spambayes4.log sez... "Registered: SpamBayes.OutlookAddin Registration complete." Because this is the first negative experience I have encountered with this awesome program, it is tempting to presume M$ as the culprit (soooooooo many patches). Monitoring this bug thread awaiting a solution. rEaLkEwL ---------------------------------------------------------------------- Comment By: Bret (bdurrett) Date: 2007-04-10 14:19 Message: Logged In: YES user_id=1762180 Originator: YES Then we may be looking at a Micro$oft-induced failure? Great! :-( ---------------------------------------------------------------------- Comment By: chlh (chlh) Date: 2007-04-10 08:17 Message: Logged In: YES user_id=1765524 Originator: NO Hi Bret, I have the same problem on my computer (WIN XP PRO fully patched, Office 2003, with AMD Athlon 64 X2 Dual, 2 GB RAM). Except that on my computer spambayes was working perfectly for the last 2 years. I didn't change anything on my system except the security patches from Microsoft. I really hope there will be a solution to this because otherwise the spam will be killing me. I tried the same things you did, but still the same problem. Also like you describe, the toolbar is gone. Regards Christian ---------------------------------------------------------------------- Comment By: Bret (bdurrett) Date: 2007-04-06 06:38 Message: Logged In: YES user_id=1762180 Originator: YES By the way, I forgot to mention that I used the "Standard" way on uninstalling the software using the System Control menu for Software and then uninstalling it from there. ---------------------------------------------------------------------- You can respond by visiting: https://sourceforge.net/tracker/?func=detail&atid=498103&aid=1695441&group_id=61702 _______________________________________________ Spambayes-bugs mailing list Spambayes-bugs@python.org http://mail.python.org/mailman/listinfo/spambayes-bugs
