On Mon, 23 Apr 2001 20:21:27 GMT, [EMAIL PROTECTED] wrotd: >This posting made from the web-site. Please reply via >email in addition to the group. Thanks. >------------------------------------------------------ >Hi! >From time to time one of our weekly newsletters runs afoul of your system and we get >an email or two from you, via our ISP. > >They always ask us to unsubscribe the unhappy person we sent our newssletter >(E-newsletter) to. Of course, we're happy to do that. Every newsletter we send out, >in fact, has at the bottom of it a link for immediate unsubscribe of the customer. > >But your emails don't have this information. We always email to the link you >provide, but we never get a response. Is there some way you could contact us >directly so that we can support you and your customers to get them off of our lists >as fast as possible? All we need is the eamil address and we'll take them off right >away. > Please feel free to remove ALL email addresses that are on your list to which you do not have a confirmation message from validating the address belongs to the one requesting the addtion. (see http://mail-abuse.org/manage.html details) If by chance you DO have said confirmation messages you can send the report (along with proof of confirmation) to [EMAIL PROTECTED] and the person filing the false report will be banned/fined (once verifiable proof that they actually subscribed to your list and verified that subscription is provided.). If you are not running a confirmed opt-in list your entire list is open to abuse and probably is spamming. As for not getting response this is normal as I know myself I will not respond with additional information to anyone who spams me. . As for the emails not having the information they should not contain that information. If you just remove the addresses that complain that does not fix the problem of you possibly continueing to spam the people who do not know how to (or do not wish to) complain. The REAL answer to the problem is to run your mailing list in a manner that prohibits its abuse by confirming EVERY email address that gets requested to be put on it. And personally I feel that if this has happened multiple times and your ISP is still JUST requesting that you remove the offending addresses your ISP could really use an education as well. And as such this is being sent to them as well. l8r Rascle ---------------------------------------------------- Views and opinions expressed are my own. If you need to contact me please do so through the newsgroup unless you specifically have an issue with me. Just a member, not admin/deputy. Thank you. ---------------------------------------------------- _______________________________________________ SpamCop-Help mailing list [EMAIL PROTECTED] http://news.spamcop.net/mailman/listinfo/spamcop-help
