Dear Sue, I think the problem of port number. Can you change the port number to 9988 and 9989 or something different during installation? When I teach to students with TPP, I showed something like this case.
Cheers, Heeyoun 2025년 9월 4일 (목) 오전 8:54, Sue Weintraub <[email protected]>님이 작성: > Thanks, Luis. (Jimmy also replied with some parallel suggestions.) I've > already re-booted a few times, with no success for the program. When I try > to start tpptray from a command prompt, there is an "access denied" > message. When trying to start the web service through the task manager, it > starts for a second and then stops. Although I have admin privileges on > the computer, it's possible that there is a protected section on the C > drive. This happened once before, but I thought that the entire C drive > had been made accessible. I'll have to investigate tomorrow unless you > have other suggestions about ways to get around the apparent access issue. > > On Wednesday, September 3, 2025 at 6:27:27 PM UTC-5 Luis Mendoza wrote: > >> Hi Sue, >> This may be due to the (Apache) web server not running. It usually is >> set to run at the time of installation, but may require a reboot in some >> cases. When it is convenient, please reboot your machine and see if it >> works then. >> >> If it still does not work (or have already rebooted), please see if you >> can manually restart the web server by using the "TPPTray" utility, described >> here >> <http://tools.proteomecenter.org/wiki/index.php?title=TPP:5.2_Installation#TPP_Tray> >> . >> >> Alternatively, you can control the server by opening the Windows Task >> Manager, selecting the "Services" tab, and look for "TPP Apache Web >> Service". Right-click on that item to bring the menu that allows you to >> start/stop/restart that service. >> >> [image: image.png] >> >> Hope this helps! And of course please let us know otherwise. >> --Luis >> >> >> On Wed, Sep 3, 2025 at 1:04 PM Sue Weintraub <[email protected]> wrote: >> >>> Hi. I installed TPP 7.3.0 this morning (after uninstalling my previous >>> working version) and the installation seemed to be OK. But, now when I try >>> to launch using Firefox, I get an error that it can't connect to localhost: >>> 10401. Chrome also doesn't work. Help! >>> >>> -- >>> You received this message because you are subscribed to the Google >>> Groups "spctools-discuss" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to [email protected]. >>> To view this discussion visit >>> https://groups.google.com/d/msgid/spctools-discuss/4a650ffc-bf53-414c-ba9b-d220c7739ad3n%40googlegroups.com >>> <https://groups.google.com/d/msgid/spctools-discuss/4a650ffc-bf53-414c-ba9b-d220c7739ad3n%40googlegroups.com?utm_medium=email&utm_source=footer> >>> . >>> >> -- > You received this message because you are subscribed to the Google Groups > "spctools-discuss" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion visit > https://groups.google.com/d/msgid/spctools-discuss/5810c1d4-952a-4186-9220-23d56730397bn%40googlegroups.com > <https://groups.google.com/d/msgid/spctools-discuss/5810c1d4-952a-4186-9220-23d56730397bn%40googlegroups.com?utm_medium=email&utm_source=footer> > . > -- You received this message because you are subscribed to the Google Groups "spctools-discuss" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion visit https://groups.google.com/d/msgid/spctools-discuss/CAN0r-6wz2f%3DVQ7Pf8NQwk15NWaWURpk8BeXcUc%3DkzdJwvc2rpw%40mail.gmail.com.
