Friedman, Mike wrote:
>
> Thanks Christian.  It definitely is not a time out.  I think the
> response I got from Jason earlier nailed it on the head (thanks Jason)
> that it’s a memory limit issue with the java instance because the
> configs on these devices are extremely large.  Now I am just trying to
> find where to change that setting on a linux install.
>
I can solve the memory problem:

In the processd part for NCMSERV (in $SPECROOT/lib/SDPM/partslist), add
a "-Xmx<RAM>" right after the ncmservice executable, replacing RAM with
the RAM size you want. That should do what you want it to do.

Hope this helps!
Donavan
>
>  
>
> Thanks
>
>  
>
> *Michael R. Friedman***
>
> Network Engineer
>
> Network Engineering | Orbitz Worldwide
>
>  
>
> *From:* Christian Schneider [mailto:[email protected]]
> *Sent:* Monday, January 05, 2009 10:52 PM
> *To:* spectrum
> *Cc:* spectrum
> *Subject:* Re: [spectrum] NCM Error message
>
>  
>
> Hi Mike,
>
>  
>
> Did you check if this is just a timeout? If it is, you may higher the
> timeout-limit and try again.
>
>  
>
> Regards,
>
>
> Christian Schneider
>
> /Enterprise Service Specialist/
>
>  
>
> 4-tune GmbH
>
> Sägereistrasse 29
>
> CH-8152 Glattbrugg
>
>  
>
> http://www.4-tune.ch <http://www.4-tune.ch/>
>
> [email protected] <mailto:[email protected]>
>
>  
>
> Office ZH: +41 (0)44 818 02 03
>
> Office SG: +41 (0)71 930 07 00
>
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>
> Fax:                           +41 (0)71 930 0701
>
>  
>
>  
>
>  
>
> On Jan 5, 2009, at 9:52 PM, Friedman, Mike wrote:
>
>
>
> Also, I forgot to add we are running on Spectrum 9.0.
>
>  
>
> *Michael R. Friedman*
>
> Network Engineer
>
> Network Engineering | Orbitz Worldwide
>
>  
>
>  
>
> *From:* Friedman, Mike
> *Sent:* Monday, January 05, 2009 12:36 PM
> *To:* '[email protected] <mailto:%[email protected]>'
> *Subject:* NCM Error message
>
>  
>
> Hello everyone,
>
>  
>
> We have been getting the following error in OneClick when trying to
> run a custom perl config to capture data from a couple of our Juniper
> DX redline devices.
>
> “Unable to connect to the ncmservice.  The ncmservice daemon may not
> be running on the SPECTRUM host machine.” 
>
>  
>
> The unusual thing is our script will work on 7 out of our 10 redline
> devices and only errors like this on 3 devices.  Even more unusual is
> the script worked fine on the 3 erring devices the first time it ran,
> but once a config backup has done once on these devices I get this error.
>
>  
>
> Anyone have any ideas on what may be the problem?
>
>  
>
> Thanks,
>
>  
>
> *Michael R. Friedman*
>
> Network Engineer
>
> Network Engineering | Orbitz Worldwide
>
>  
>
>  
>
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>  
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