Thanks Rafael,
I have renamed the custom folder in OC server, just to keep any customization out and that resolve the problem, it is for sure some my mistake in some xml file.

Best regards,
Simone Sanna



Rafael Kozlowski wrote:
Hi Simone,

Usually this happens, when you change the xml description of the information 
page.
When you have an error in the xml the page is just white.

Is the page gray it means that the spectroServer very busy is and hints the performance problem

Mit freundlichen Grüßen / Kind Regards
Rafael Kozlowski

DICOS GmbH Kommunikationssysteme
Alsfelder Strasse 11
64289 Darmstadt

Tel.: +49 6151 82787 34
Fax: +49 6151 82787 59
Mobil: +49 175 5224295

DICOS GmbH Kommunikationssysteme, Alsfelder Strasse 11, 64289 Darmstadt
Sitz der Gesellschaft: Darmstadt, Amtsgericht Darmstadt HRB 7024,
Geschäftsführer: Dr. Winfried Geyer, Stephan Hesse, Waldemar Wiesner






-----Ursprüngliche Nachricht-----
Von: Simone Sanna [mailto:[email protected]] Gesendet: Donnerstag, 29. Januar 2009 11:41
An: spectrum
Betreff: [spectrum] Information view blank in OneClick 8.0 H16

Hi list,

I am testing the release 8.0 with hotfix H.16 under Sun Sparc Solaris 10, and I 
am having a strange problem.
For most of devices, actually only EventModels differ, the Information view in 
OneClick is completely empty, doesn't show any information.
Initially I thought it was a SS. db migration problem, from 7.1.0 SP3, but the 
same applies with new modeled devices as simple as Pingables, for which for 
example once created you don't have any chance to see information related to 
that device, and of course change any parameter.
CA's support suggested to install H.16, but unfortunately that didn't help, has 
anyone had a similiar problem and found a resolution?

Many thanks in advance,
Simone Sanna
Spectrum Administrator
Tiscali International Network

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