Hi Mustafa, list,

the ifAlias attribute is external and therefore read from the device. If the 
interfaces does not have an alias (description in Cisco terminology) set, 
Spectrum can't read it.
Additionally, if the contact is lost to the device, the attribute may not be 
present as well.
If it's there but you can't see it anyway, you might want log a ticket with CA.

Mit freundlichen Gruessen - Yours sincerely

Raphael Franck
Senior System Engineer
Infrastructure Services & Support

Email: [email protected]<mailto:[email protected]>

Europaring 34-40, 50170 Kerpen, Nordrhein-Westfalen, Germany



Von: Mustafa SAKLI [mailto:[email protected]]
Gesendet: Freitag, 4. Dezember 2009 15:20
An: spectrum
Betreff: [spectrum] IFAlias field is empty in email.

Hi Everyone,

We have a problem on spectrum email fields.
The problem is that in some emails can get IFAlias field, but some of thep it 
can not. I don't know what is the differences between them.
What shoult i check to correct it.
Anyone hase a idea?


Alarm Notification from SPECTRUM

Alarm CLEARed:

Date:             10/09/2009
Time:             21:39:33
Mtype:            Gen_IF_Port
ModelName:        sw_b_dc_esentepesw1.customer2.bt_Gi1/2
Ifalias:          in_b_local_firewall_external.esentepesw1.bt
AlarmID:          30087191
Severity:         MINOR
ProbableCauseID:  10e04
SpectroSERVER:    spectrum
Landscape:        0x100000
ModelHandle:      0x148602
ModelTypeHandle:  0x220011
IPAddress:        195.46.155.1
AlarmState:       NEW
Acknowledged:     FALSE
UserClearable:    TRUE
FlashGreen:       FALSE
NotificationData: 
[email protected],[email protected],[email protected],[email protected],[email protected]
ProbableCause:    OUT LOAD THRESHOLD EXCEEDED



Alarm Notification from SPECTRUM

Alarm SET:

Date:             11/19/2009
Time:             09:53:13
Mtype:            Serial_IF_Port
ModelName:        in_m_acibadem_merkez_kadikoy_metro_eth.internet.bt_Mu3
IfAlias:
AlarmID:          13587260
Severity:         MINOR
ProbableCauseID:  10e04
SpectroSERVER:    customspec
Landscape:        0x400000
ModelHandle:      0x42f4fc
ModelTypeHandle:  0x220013
IPAddress:
AlarmState:       NEW
Acknowledged:     FALSE
UserClearable:    TRUE
NotificationData: [email protected]
ProbableCause:    OUT LOAD THRESHOLD EXCEEDED

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