Spectrum 9.2 hotfix patch H04 is once again available for download.

 

>From support.ca.com -
https://support.ca.com/irj/portal/anonymous/phpdocs?filePath=0/7832/7832
_92_patchindex.html 

>From ftp.ca.com  - /pub/CA-SPECTRUM/Updates/Non-GA/Spectrum_09.02.00.H04

 

 

 

To date we have several customers who have installed H04 and are
successfully up and running, in development/test environments as well as
in production.

 

After identifying customers who installed H04 and experienced an EEM
integration issue, the decision was made to make H04 unavailable for
download until we had a full understanding of the technical issues and
impact to our customers. As of today we have several  customers we have
worked with that have H04 and the EEM integration up and running.  We
have created knowledge document TEC547513
<https://support.ca.com/irj/portal/anonymous/kbtech?searchID=TEC547513&d
ocid=547513&bypass=yes&fromscreen=kbresults>  which details the various
scenarios and solutions.  

 

In addition to EEM integration issues, we have been working with two
customers who had experienced a post H04 SpectroSERVER crash.   The
cause of the crash has been identified within our SNMP throttling
functionality.  We have created knowledge document  TEC547512
<https://support.ca.com/irj/portal/anonymous/kbtech?searchID=TEC547512&d
ocid=547512&bypass=yes&fromscreen=kbresults>  which details the root
cause and solution. 

 

The original H04 is the same as the reposted H04, no code changes were
made to H04 itself.

 

Due to complexity reasons it is nearly impossible to develop an
uninstall process for hotfix patches, service packs or full releases.

For this reason we have previously documented a best practice knowledge
document;

 

        Title:  What is the best practice to make a complete back up
copy of SPECTRUM?

 
https://support.ca.com/irj/portal/kbtech?docid=512407&searchID=TEC512407
&fromKBResultsScreenT 

 

 

Without a complete save of your environment before installing a hotfix,
service pack or full release upgrade, the only method to get back to the
previous H04 install setup is through reinstalls.

 

CA  Technologies sincerely apologizes for any inconvenience this
unavailability of H04 may have caused, but felt it was best to limit
exposure to our customers until a full understanding of the technical
issues and impact was determined as well as having solutions available
to you upon reposting of H04.

 


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