Does anyone know if you need to do anything for BOXI when installing H04?
Tanvir Chaudhry Network LAN/WAN Analyst Northeast Utilities (860)665-6245 From: "Cantwell, Rene D" <[email protected]> To: "spectrum" <[email protected]> Date: 06/02/2011 06:12 PM Subject: [spectrum] Spectrum 9.2 H04 is once again available Spectrum 9.2 hotfix patch H04 is once again available for download. >From support.ca.com - https://support.ca.com/irj/portal/anonymous/phpdocs?filePath=0/7832/7832_92_patchindex.html >From ftp.ca.com - /pub/CA-SPECTRUM/Updates/Non-GA/Spectrum_09.02.00.H04 To date we have several customers who have installed H04 and are successfully up and running, in development/test environments as well as in production. After identifying customers who installed H04 and experienced an EEM integration issue, the decision was made to make H04 unavailable for download until we had a full understanding of the technical issues and impact to our customers. As of today we have several customers we have worked with that have H04 and the EEM integration up and running. We have created knowledge document TEC547513 which details the various scenarios and solutions. In addition to EEM integration issues, we have been working with two customers who had experienced a post H04 SpectroSERVER crash. The cause of the crash has been identified within our SNMP throttling functionality. We have created knowledge document TEC547512 which details the root cause and solution. The original H04 is the same as the reposted H04, no code changes were made to H04 itself. Due to complexity reasons it is nearly impossible to develop an uninstall process for hotfix patches, service packs or full releases. For this reason we have previously documented a best practice knowledge document; Title: What is the best practice to make a complete back up copy of SPECTRUM? https://support.ca.com/irj/portal/kbtech?docid=512407&searchID=TEC512407&fromKBResultsScreenT Without a complete save of your environment before installing a hotfix, service pack or full release upgrade, the only method to get back to the previous H04 install setup is through reinstalls. CA Technologies sincerely apologizes for any inconvenience this unavailability of H04 may have caused, but felt it was best to limit exposure to our customers until a full understanding of the technical issues and impact was determined as well as having solutions available to you upon reposting of H04. --To unsubscribe from spectrum, send email to [email protected] with the body: unsubscribe spectrum [email protected] ********************************************************************** This e-mail, including any files or attachments transmitted with it, is confidential and/or proprietary and is intended for a specific purpose and for use only by the individual or entity to whom it is addressed. Any disclosure, copying or distribution of this e-mail or the taking of any action based on its contents, other than for its intended purpose, is strictly prohibited. If you have received this e-mail in error, please notify the sender immediately and delete it from your system. Any views or opinions expressed in this e-mail are not necessarily those of Northeast Utilities, its subsidiaries and affiliates (NU). E-mail transmission cannot be guaranteed to be error-free or secure or free from viruses, and NU disclaims all liability for any resulting damage, errors, or omissions. ********************************************************************** --- To unsubscribe from spectrum, send email to [email protected] with the body: unsubscribe spectrum [email protected]
